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Trusted by 1000+ Support Agents and 350+ Businesses
So many names, call it the shared, unified, or omnichannel inbox, everything suits well! The Shared Inbox of Desku will make you always think about choosing it as an alternative to Agile and here is the reason why.
The powerful shared inbox is filled with rich features that not only manage your customers well but give a memory of a long time of the best customer support service as customers will always remember how were they treated rather than how satisfied were they with your product or service
Modern Chat Solutions for Modern Business
Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!
Companies should be equipped with the best tools to manage their customer queries seamlessly. With the advanced features and functionalities of Desku, customer queries can be managed seamlessly.
Desku is a one-stop solution for any business to manage customer queries with ease. Customer support is not just resolving customer’s problems but maintaining and build the customer relationship.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price
AI-Enhanced Automation: Dramatically reduce support workload with Desku’s advanced AI chatbots and automation tools, slashing support queries by half.
Powerful, Code-Free Workflows: Create impactful automations effortlessly using Desku’s intuitive bots, triggers, and rules.
Innovative AI-Powered Inbox: Enjoy instant, AI-assisted replies, smarter response suggestions, and concise ticket summaries.
Eva AI: Benefit from a zero-training-required, AI-powered bot that accurately addresses support questions.
Efficient Shared Inbox and Collaboration: Harness a lightning-fast shared inbox enhanced with AI, effectively reducing support queries and costs while preventing team burnout. Collaborate easily on complex issues.
Omnichannel Integration and SLAs: Manage all customer interactions seamlessly and leverage integrated Service Level Agreements for improved service.
Real-Time Live Chat and Knowledge Base: Engage customers instantly with live chat and empower them with a comprehensive, mobile-friendly knowledge base.
User-Friendly AI Chatbot Builder: Deploy 24/7 customer service with an easy-to-use, no-code AI chatbot builder.
Extensive Integrations: Seamlessly integrate Desku with over 30 apps, leveraging adaptable reports, real-time customer data, and customizable actions without technical expertise.
Desku is not just a helpdesk software; it’s a comprehensive, AI-driven solution that redefines customer support efficiency and effectiveness for modern businesses.