Chatra: Al-based customer support alternative to Chatra

Desku is an AI-Equipped customer support platform that helps to automate all the customer queries into one platform. Users will always look for the Chatra Alternative that will help to automate all the customer queries and decrease the manual work efforts.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Chatra?

AI-Powered Automation Platform: The transformation you need

Desku is an AI-powered help desk feature that helps to navigate customer queries automatically with the equal benefit of a righteous human hand-off process.

  • No-code chatbot builder helping to automate the customer conversation.
  • ChatGPT-powered advanced automation features to ease down the manual work
  • Summarise tickets, detect the intention of customers or generate answers to their queries with Desku
  • AI-Assistant-EVA is the virtual partner for your business

Tear down the Chatra’s basic functionality and upgrade the way you provide customer support. A Chatra Alternative that you are searching for is just a click away to be yours.

desku ai support automations

Have an accurate insight into your business effortlessly

With accurate reports and analytics get the business at a glance and overcome what needs to be done and updated. How does reports and analytics feature makes the work easier?

  • Insights on accurate ticket interaction
  • Customer-resolved queries and insights
  • Performance management of customer support agent
  • Overall insights on the running business to get regular upgrades on what customers expect

Have your business at a glance with the by-default reports and analytics to get the business running and update it on what customers expect from your business. A seamless way to manage the business is by having all the insights. The alternative to Chatra that you are looking for.

Customer support on your finger tips [Mobile Application Android and iOs]

Minimal efforts to provide accurate customer support anywhere on the go. Get all the customer queries on your hands to approach your customers back anytime and anywhere. How?

  • Easy downloads on Android and iOs
  • Attractive UI with all the web-like functionalities
  • Cross-platform experience
  • Provide quality customer experience 24/7
  • Regular updates for better functionality

With the better mobile application installation, it becomes easier for support agents to provide customer support with convenience. Desku fulfils all the requirements that you are looking for in an alternative to Chatra. Explore More!

AI tools for Ecommerce

Desku vs. Chatra

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Chatra hurts your bottomline!

Chatra penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Chatra?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents

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Unlimited

$499

Flat Fee / Month Billed Annually
PriceSave
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​

workflow

Workflows

Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku
ai-powred-inbox

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.
ticket-suggestions

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions
ticket-summary

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response
eva-ai

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

What Makes Desku better Then Others?

  • AI-Enhanced Automation: Dramatically reduce support workload with Desku’s advanced AI chatbots and automation tools, slashing support queries by half.

  • Powerful, Code-Free Workflows: Create impactful automations effortlessly using Desku’s intuitive bots, triggers, and rules.

  • Innovative AI-Powered Inbox: Enjoy instant, AI-assisted replies, smarter response suggestions, and concise ticket summaries.

  • Eva AI: Benefit from a zero-training-required, AI-powered bot that accurately addresses support questions.

  • Efficient Shared Inbox and Collaboration: Harness a lightning-fast shared inbox enhanced with AI, effectively reducing support queries and costs while preventing team burnout. Collaborate easily on complex issues.

  • Omnichannel Integration and SLAs: Manage all customer interactions seamlessly and leverage integrated Service Level Agreements for improved service.

  • Real-Time Live Chat and Knowledge Base: Engage customers instantly with live chat and empower them with a comprehensive, mobile-friendly knowledge base.

  • User-Friendly AI Chatbot Builder: Deploy 24/7 customer service with an easy-to-use, no-code AI chatbot builder.

  • Extensive Integrations: Seamlessly integrate Desku with over 30 apps, leveraging adaptable reports, real-time customer data, and customizable actions without technical expertise.

Desku is not just a helpdesk software; it’s a comprehensive, AI-driven solution that redefines customer support efficiency and effectiveness for modern businesses.

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support