Desku: Know the most powerful Alternative to Comet Chat

AI-Powered customer support platform helps to overcome the overwhelming customer support queries. Desku is one of the wanted alternative to Comet Chat that is affordable by most of the business.

14 Days Free Trial. No credit card required.

Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Comet Chat?

AI-Powered Automation Platform: The transformation you need

Desku is an AI-powered help desk feature that helps to navigate customer queries automatically with the equal benefit of a righteous human hand-off process.

  • No-code chatbot builder helping to automate the customer conversation.
  • ChatGPT-powered advanced automation features to ease down the manual work
  • Summarise tickets, detect the intention of customers or generate answers to their queries with Desku
  • AI-Assistant-EVA is the virtual partner for your business

Tear down the Comet Chat’s basic functionality and upgrade how you provide customer support. A Comet Chat Alternative you are searching for is just a click away from yours.

desku ai support automations

Have an accurate insight on your business effortlessly

With accurate reports and analytics get the business at a glance and overcome what needs to be done and updated. How does reports and analytics feature makes the work easier?

  • Insights on accurate ticket interaction
  • Customer-resolved queries and insights
  • Performance management of customer support agent
  • Overall insights on the running business to get regular upgrades on what customers expect

Have your business at a glance with the by-default reports and analytics to get the business running and update it on what customers expect from your business. A seamless way to manage the business by having all the insights. The alternative to Comet Chat that you are looking for.

Customer support on your finger tips [Mobile Application Android and iOs]

Minimal efforts to provide accurate customer support anywhere on the go. Get all the customer queries on your hands to approach your customers back anytime and anywhere. How?

  • Easy downloads on Android and iOs
  • Attractive UI with all the web-like functionalities
  • Cross-platform experience
  • Provide quality customer experience 24/7
  • Regular updates for better functionality

With the better mobile application installation, it becomes easier for support agents to provide customer support with convenience. Desku fulfils all the requirements that you are looking for in an alternative to Comet Chat. Explore More!

AI tools for Ecommerce

Desku vs. Comet Chat

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Comet Chat hurts your bottomline!

Comet Chat penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Comet Chat?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

What Makes Desku better Then Others?

  • AI-Enhanced Automation: Dramatically reduce support workload with Desku’s advanced AI chatbots and automation tools, slashing support queries by half.

  • Powerful, Code-Free Workflows: Create impactful automations effortlessly using Desku’s intuitive bots, triggers, and rules.

  • Innovative AI-Powered Inbox: Enjoy instant, AI-assisted replies, smarter response suggestions, and concise ticket summaries.

  • Eva AI: Benefit from a zero-training-required, AI-powered bot that accurately addresses support questions.

  • Efficient Shared Inbox and Collaboration: Harness a lightning-fast shared inbox enhanced with AI, effectively reducing support queries and costs while preventing team burnout. Collaborate easily on complex issues.

  • Omnichannel Integration and SLAs: Manage all customer interactions seamlessly and leverage integrated Service Level Agreements for improved service.

  • Real-Time Live Chat and Knowledge Base: Engage customers instantly with live chat and empower them with a comprehensive, mobile-friendly knowledge base.

  • User-Friendly AI Chatbot Builder: Deploy 24/7 customer service with an easy-to-use, no-code AI chatbot builder.

  • Extensive Integrations: Seamlessly integrate Desku with over 30 apps, leveraging adaptable reports, real-time customer data, and customizable actions without technical expertise.

Desku is not just a helpdesk software; it’s a comprehensive, AI-driven solution that redefines customer support efficiency and effectiveness for modern businesses.

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support