Meet an alternative to Desk365

Are you in search of alternatives to Desk365? Explore why Desku stands out among the leading competitors to Desk365. When it comes to fostering better conversational relationships, Desku is often regarded as one of the top alternatives to Desk365. Delve into the reasons why businesses frequently choose Desku over Desk365 for their needs.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Desk365?

AI-Driven Support Automation leverages artificial intelligence to offer unmatched efficiency in customer support. From AI-assisted replies to powerful chatbots, Desku streamlines customer support like never before.

– Reduce workload with AI automation
– Enhance customer satisfaction
– Deliver faster responses with AI-powered tools

desku ai support automations

Better then Desk 365

Unlike Desk365 which focuses solely on Microsoft Teams, provides comprehensive solutions for e-commerce and SaaS. It”s a versatile platform that accommodates various sectors.

– Tailor-made for different industries
– Useful comparison with market alternatives
– A wide range of integrations

Sophisticated Chatbots’s AI chatbots stand out from Desk365, offering effortless interaction without the requirement for coding. These smart chatbots can answer questions with high accuracy.

– Seamless interactions with customers
– No need for coding
– High accuracy in answering questions

AI tools for Ecommerce

Desku vs. Desk365

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Desk365 hurts your bottomline!

Desk365 penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Desk365?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support