Desku: Powerful and Affordable Drift Alternative

Are you looking for Drift Alternatives? You might be because of its high pricing and some fixed annual contracts. We are here to provide with the best Drift Alternative with the better functionality but not burning your pockets.

14 Days Free Trial. No credit card required.

Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Drift?

Burning pockets does not mean the best

Business=profits, where is the profit if your half of the earnings are spent behind paying to customer support platforms? The reason you might be looking for the Drift Alternative is the money that is wasted. Desku is not just affordable but it is AI-equipped help desk customer support platform that helps in managing operations. Why Desku?

  • Pricing plans are transparent and clear
  • No hidden charges
  • Charges applied to same for all business sizes

Business loyalty is more about equality and as an alternative to Drift, we are much more leaned towards providing the transparency and serving equal to our customers no matter the business size.

desku ai support automations

Faster and quicker resolutions, because we listen!

We hear you, always 24/7 which is one of the promising acts that any company can provide. Customers will always remember the customer experience they had with the company no matter the product or service that is provided. But how?

  • Proactive customer engagement for instant communication with customers
  • Unified inbox to resolve queries from under one roof
  • Self-service for customers to solve common and repeated queries
  • No-Code chatbot builder for resolving customer queries automatically
  • 24/7 support agents on toes incase of major issues

We believe in providing equal and dedicated customer support to our customers and diving deep into their problems for precise resolutions. Never compromise on the quality to serve customer experience.




Avoid manual efforts, let us do it for you

ChatGPT-powered automation features are integrated to resolve almost 62% of the manual efforts to manage customer queries. Achieve your goals by simply availing the suitable plan and you are good to go, unlike a complicated alternative to Drift. How can you simplify your task?

  • No-code chatbot builder for automating customer conversation
  • Virtual AI-Assitant-Eva for the automated assistance
  • Ticket summarisation, generating answers, sentiment generation, and much more

What better than customers getting approached automatically and never going back without not getting answers? Train the AI bot to give the precise answers that visitors/customers are looking for.


AI tools for Ecommerce

Desku vs. Drift

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Drift hurts your bottomline!

Drift penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Drift?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support