Desku: Integrate your E-commerce store with the best alternative to Formilla Live Chat

You might be seeking and looking for Formilla Alternative for better Ecommerce store integration and accessible self-service portal that gives enhanced customer experience. Let’s explore Desku to know more about it.

14 Days Free Trial. No credit card required.

Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Formilla Live Chat?

Seamless Integration of major E-Commerce Platforms

Formilla Live Chat lacks E-commerce store integration and that might not be the right choice for Ecommerce business owners who want to manage customer queries. Desku is one of the best alternative to Formilla Live Chat;

  • Easily integrates with the main Ecommerce platforms like Shopify and WooCommerce
  • Shared unified inbox for managing customers from Shopify or WooCommerce
  • Common customer details on the sidebar
  • AI functionality to carry easy operations
  • Processing the common Ecommerce tasks like order purchase history, returns and refund process with just one click
  • View previous tickets of Ecommerce customers to refer to the exact problems when needed.

Desku offers specialized e-commerce integration, enabling smooth customer service and support operations for online retail businesses.

desku ai support automations

Modern Chat Solutions for Modern Business

Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!

  • It can be customized to enhance the branding
  • Knowledge base implementation for customers to help themselves
  • No-Code chatbot builder for quick customer engagement

Alternative to Salesforce is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.

Affordable pricing plans that does not burn pockets

The finest thing any business can provide their customer is fair and transparent pricing. It does not only have fair pricing but it is affordable by most businesses, unlike Salesforce.

  • It has transparent pricing
  • It does not have any hidden charges to pay later
  • Monthly and Annual pricing plans are available
  • No yearly contracts can be discontinued whenever required

By seeing the uncomplicated pricing plans, it is always trusted by customers and visitors to proceed further. The Salesforce alternative, Desku has one of the most affordable pricing plans even for small businesses.

AI tools for Ecommerce

Desku vs. Formilla Live Chat

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Formilla Live Chat hurts your bottomline!

Formilla Live Chat penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Formilla Live Chat?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents

Logo

Unlimited

$499

Flat Fee / Month Billed Annually
PriceSave
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​

workflow

Workflows

Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku
ai-powred-inbox

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.
ticket-suggestions

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions
ticket-summary

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response
eva-ai

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support