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A dedicated social media inbox helps in reaching out to customers who are addressing and raising any queries. It is a unified omnichannel inbox that takes care of each query that comes by.
The best alternative to Gladly, Desku provides a dedicated social media inbox, allowing for efficient management and response to messages received via social media platforms. This feature is especially useful for businesses that engage heavily with customers on social media.
Automate Smarter, Not Harder - AI Chatbots Made Easy
Desku is the smartest help desk customer support platform that involves the easy management of queries automatically and with ease.
Desku offers a no-code AI chatbot builder, enabling businesses to create and deploy AI-powered chatbots for customer interaction without requiring technical expertise.
Get valuable insights and reporting that report the whole business at a glance. With accurate reports and analytics, get your business on the wheels.
Desku includes adaptable and personalized reporting tools, which enhance the efficiency of bots and team performance. These reporting features are designed to provide deep insights and analytics, aiding in better decision-making and customer service strategy formulation.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price