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Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!
Alternative to Happyfox is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.
Unified Inbox helps to centralise all the customer queries under one roof. It becomes much easier and more helpful for support agents to manage existing and new customers.
The powerful shared inbox is filled with rich features that not only manage your customers well but give a memory of a long time of the best customer support service as customers will always remember how were they treated rather than how satisfied were they with your product or service.
Self-service helps customers to find their own answers that they are looking for. More than 75% of customers expect to solve their own problems by looking for them rather than contacting a support agent. Here are the reasons why;
Knowledge base is one of the important resource that should be out there for customers to have a look at which will help to provide the information within the company’s source as well as built the reliability and trust from customers.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price
AI-Enhanced Automation: Dramatically reduce support workload with Desku’s advanced AI chatbots and automation tools, slashing support queries by half.
Powerful, Code-Free Workflows: Create impactful automations effortlessly using Desku’s intuitive bots, triggers, and rules.
Innovative AI-Powered Inbox: Enjoy instant, AI-assisted replies, smarter response suggestions, and concise ticket summaries.
Eva AI: Benefit from a zero-training-required, AI-powered bot that accurately addresses support questions.
Efficient Shared Inbox and Collaboration: Harness a lightning-fast shared inbox enhanced with AI, effectively reducing support queries and costs while preventing team burnout. Collaborate easily on complex issues.
Omnichannel Integration and SLAs: Manage all customer interactions seamlessly and leverage integrated Service Level Agreements for improved service.
Real-Time Live Chat and Knowledge Base: Engage customers instantly with live chat and empower them with a comprehensive, mobile-friendly knowledge base.
User-Friendly AI Chatbot Builder: Deploy 24/7 customer service with an easy-to-use, no-code AI chatbot builder.
Extensive Integrations: Seamlessly integrate Desku with over 30 apps, leveraging adaptable reports, real-time customer data, and customizable actions without technical expertise.
Desku is not just a helpdesk software; it’s a comprehensive, AI-driven solution that redefines customer support efficiency and effectiveness for modern businesses.