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Desku integrates with Ecommerce platforms like Shopify and WooCommerce to connect their store easily and manage customer support under one roof.
To ensure that your customer support agents have all the information that you need, the shared inbox of the Desku which is the best alternative to Helpscout is all you need.
Stronger Communication With Customers
So many names, call it the shared, unified, or omnichannel inbox, everything suits well! The Shared Inbox of Desku will make you always think about choosing it as an alternative to Help Scout and here is the reason why.
The powerful shared inbox is filled with rich features that not only manage your customers well but give a memory of a long time of the best customer support service as customers will always remember how were they treated rather than how satisfied were they with your product or service.
Strong soldiers make a strong troop. Similarly, better communication makes a strong customer base. How Desku can be helpful and be the only option as the Best Help Scout Alternative?
Transform the way you provide customer experience to your customers because they deserve the best. Desku stands out by offering an easy-to-use workspace for the already hectic process of customer query management and enhancing collaboration among the support team.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price
AI-Enhanced Automation: Dramatically reduce support workload with Desku’s advanced AI chatbots and automation tools, slashing support queries by half.
Powerful, Code-Free Workflows: Create impactful automations effortlessly using Desku’s intuitive bots, triggers, and rules.
Innovative AI-Powered Inbox: Enjoy instant, AI-assisted replies, smarter response suggestions, and concise ticket summaries.
Eva AI: Benefit from a zero-training-required, AI-powered bot that accurately addresses support questions.
Efficient Shared Inbox and Collaboration: Harness a lightning-fast shared inbox enhanced with AI, effectively reducing support queries and costs while preventing team burnout. Collaborate easily on complex issues.
Omnichannel Integration and SLAs: Manage all customer interactions seamlessly and leverage integrated Service Level Agreements for improved service.
Real-Time Live Chat and Knowledge Base: Engage customers instantly with live chat and empower them with a comprehensive, mobile-friendly knowledge base.
User-Friendly AI Chatbot Builder: Deploy 24/7 customer service with an easy-to-use, no-code AI chatbot builder.
Extensive Integrations: Seamlessly integrate Desku with over 30 apps, leveraging adaptable reports, real-time customer data, and customizable actions without technical expertise.
Desku is not just a helpdesk software; it’s a comprehensive, AI-driven solution that redefines customer support efficiency and effectiveness for modern businesses.