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Desku allows automating the workflow of providing customer support by using various triggers and features to implement it.
Desku is represented as the smartest help desk support platform that elevates the customer experience of various businesses. These features are designed to centralise the customer support actions and operations that help in decreasing the response time.
Smart inbox to elevate the customer experience
The shared inbox of Desku is AI-powered and one of the smartest inboxes any business can have. Get back to customers smartly and hassle-free.
Desku’s AI-powered inbox feature can instantly write replies, recap conversations, and generate new support answers. This tool seems to be oriented towards increasing the efficiency of handling customer queries by automating and simplifying the response process
Desku enhances the integration capability of the tools that business uses every day making it easier for the customer support agent team to make the workflow uninterrupted.
Desku offers extensive integration capabilities, allowing seamless connection of various tools and systems. It includes advanced reporting, customer data access and refinement, custom actions, a wide range of app integrations, and the use of APIs and webhooks to enhance support automation.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price