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Self-service helps customers to find their own answers that they are looking for. More than 75% of customers expect to solve their own problems by looking for them rather than contacting a support agent. Here are the reasons why;
The knowledge base is one of the important resources that should be out there for customers to have a look at which will help to provide the information within the company’s source as well as build the reliability and trust of customers.
Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!
Alternative to Salesforce is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.
Unified Inbox helps to centralise all the customer queries under one roof. It becomes much easier and more helpful for support agents to manage existing and new customers.
The powerful shared inbox is filled with rich features that not only manage your customers well but give a memory of a long time of the best customer support service as customers will always remember how were they treated rather than how satisfied were they with your product or service.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
Base Plan + Seats + People reached + contacts + add-ons = Final price
Base plan + Seats = Final price