Desku: Better customer support with the best alternative to Livehelp Now!

Customer support tools are to manage and automate the customer queries all together and for that you need the right and accurate tool that will help to understand your customers better.

14 Days Free Trial. No credit card required.

Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Livehelp Now?

Modern Chat Solutions for Modern Business

Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!

  • It can be customized to enhance the branding
  • Knowledge base implementation for customers to help themselves
  • No-Code chatbot builder for quick customer engagement

Alternative to Salesforce is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.

desku ai support automations

Attractive organisation and clean UI for the usage

With the regular updates in the design and the features and functionality, it has been loved by the customers. The clean UI/UX of Desku helps users navigate the actions easily.

  • Customised views to manage ticket queries
  • Easy reset to the default view with one click
  • Different section for saved views to operate
  • Filters and sorting for easy navigation
  • Landscape view of the ticket query

For users, it becomes easier to build trust if the platform is easy to use and when all the operations can be carried out seamlessly. If you are looking for one of the attractive help desk platforms then Desku is the best Livehelp Now alternative.


Let your customers feel like a home

Make them feel like they are having a conversation with the human. No doubt of the AI-powered customer support platform but it has one one-click 24/7 human handoff feature that will never make customers feel unwanted or unanswered.

  • Easy assigning of tickets will help to resolve the queries very specifically
  • Manage tickets with the status management (close, open, pending, etc)
  • Helps in achieving the inbox zero goal
  • Manage customers from multiple channels

Modern customers need modern solutions, and that’s what an alternative to Salesforce Desku provides. It never lets the business owners or support agents feel overwhelmed by incoming customer queries.

AI tools for Ecommerce

Desku vs. Livehelp Now

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Livehelp Now hurts your bottomline!

Livehelp Now penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Livehelp Now?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support