Meet an alternative to Paldesk

Are you in search of alternatives to Paldesk? Explore why Desku stands out among the leading competitors to Paldesk. When it comes to fostering stronger conversational relationships, Desku is widely regarded as one of the top alternatives to Paldesk. Delve into the reasons why businesses often choose Desku as their preferred option over Paldesk.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Paldesk?

Superior AI Support takes a step ahead by offering AI-driven customer support specially tailored for the E-commerce and SaaS sectors. The AI can produce faster responses, enhance user experience, and ensure superior efficiency. – Efficient and quick customer service – Enhanced user experience – Enterprise-grade solution
desku ai support automations


With, you can create complex automation workflows without requiring coding skills. Users can leverage bots, triggers, conditions and rules, to reduce the workload with zero coding abilities. – Zero code automation – Enhanced productivity – Simplified workflow management

Outstanding Chatbot Utility”s intelligent chatbots outshine by interacting smartly with your customers. These chatbots don”t only reduce support queries but also aid in the automation of interaction effortlessly. – 50% reduction in support queries – No-code chatbot building – Intelligent and effortless interaction
AI tools for Ecommerce

Desku vs. Paldesk

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Paldesk hurts your bottomline!

Paldesk penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Paldesk?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support