Meet an alternative to Rocket.Chat

Are you in search of alternatives to Rocket.Chat? Explore why Desku stands out among the top competitors to Rocket.Chat. When it comes to fostering stronger conversational relationships, Desku is often regarded as one of the best alternatives to Rocket.Chat. Delve into the reasons why businesses frequently choose Desku as their preferred option over Rocket.Chat.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Rocket.Chat?

AI-enhanced Customer Support

Want to revolutionize your e-commerce or SaaS customer service? Switch to”s AI-driven system. It boosts efficiency and enhances user experience with an enterprise-grade solution. – Improved efficiency – Enhanced user experience – Enterprise-grade solution

desku ai support automations


Reduce your workload and amp up customer satisfaction with Its AI-powered chatbots and automation technology claim to reduce support inquiries by 50%! – 50% reduction in support inquiries – Increased efficiency – Enhanced customer satisfaction

Flexible Integration Features

Get more done with Desku”s wide range of integrations. Seamlessly incorporate automation, conversations, tickets, data, and reports into your process. – Seamless integration – Comprehensive data incorporation – Effortless report generation

AI tools for Ecommerce

Desku vs. Rocket.Chat

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Rocket.Chat hurts your bottomline!

Rocket.Chat penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Rocket.Chat?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support