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Desku is revolutionizing the way businesses handle customer support by blending AI Bots with traditional Helpdesk. Imagine having all your chats, both proactive and reactive, along with chatbot responses, all in one place. That’s what Desku offers. And with the AI bot tackling regular questions, the advanced AI called Eva built by desku, steps in for the complicated ones, ensuring every customer feels heard. What’s even cooler? You don’t need to be tech-savvy to set it up. Desku’s user-friendly drag-and-drop interface makes automation a walk in the park. And if you’re ever in doubt, there are ready-to-use templates waiting for you. And the cherry on top? Desku plays well with others, integrating seamlessly with big names like Shopify, Woocommerce, Ecwid, Instagram, and Facebook. It’s not just a tool; it’s a game-changer for customer engagement.
Desku presents an all-in-one ai powered customer communication platform, uniting the company under a single tool, akin to Sendinblue. Consider it as your AI brand assistant. However, Desku stands out by offering a broader range of integrations, enhancing collaboration among your teams. With Desku and its Ai Customer support and automations, you can consolidate Emails, Live Chat, Facebook Messenger, Instagram, WhatsApp, and more within a unified inbox. Additionally, you can leverage specialized features like chatbots, a knowledge base, and saved replies, all designed to streamline communication and improve efficiency
Top-tier businesses understand that delivering an unparalleled customer experience is the key to lasting success. However, as websites and software evolve, they often become intricate, posing challenges at every customer touchpoint. thats when Desku – a platform that’s reshaping the way businesses interact with their customer comes in. Imagine having a single platform where every email, social media message, live chat, and even your knowledge base is integrated. That’s what Desku delivers. It’s not just about centralizing communication; it’s about making it more efficient, organized, and, most importantly, effective. With the myriad of tools and platforms out there, it’s easy for messages to get lost in the shuffle. Desku ensures that doesn’t happen.
Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences
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