Meet an alternative to SnapEngage

Are you in search of alternatives to SnapEngage? Explore why Desku stands out among the leading competitors to SnapEngage. When it comes to fostering stronger conversational connections, Desku is widely regarded as one of the top alternatives to SnapEngage. Delve into the reasons why businesses often choose Desku when seeking alternative options to SnapEngage.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over SnapEngage?

Superior AI Automation offers superior AI Automation to streamline your customer support. With Desku, your support team can focus on what truly matters as tedious tasks are effectively taken care of by our efficient AI system. – Reduces workload by 50% – Enhances customer satisfaction – Provides instant replies and support answers

desku ai support automations


Take control of your workflow with From triggers to conditions, Desku allows you to design and control intricate workflows without requiring any previous coding knowledge. – Full control over automation design – No coding experience required – Streamlined and efficient workflow management

Effective Support Tools provides an arsenal of effective support tools that empower your team and enhance customer experience. From fast, shared inboxes to knowledge bases and AI chatbots, Desku is your one-stop solution for customer support. – Instant and accurate support – Shared inboxes for team collaboration – AI-enhanced communication

AI tools for Ecommerce

Desku vs. SnapEngage

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

SnapEngage hurts your bottomline!

SnapEngage penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in SnapEngage?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support