Meet an alternative to Tawkto

Are you in search of alternatives to Tawkto? Explore why Desku stands out among the leading competitors to Tawkto. When it comes to fostering stronger conversational connections, Desku is often regarded as one of the top alternatives to Tawkto. Delve into the reasons why businesses frequently choose Desku when seeking alternative options to Tawkto.

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Why do fast growing companies choose Desku over Tawkto?

Desku: The Epitome of Advanced Team Communication

Desku is revolutionizing the way businesses handle customer support by blending AI Bots with traditional Helpdesk. Imagine having all your chats, both proactive and reactive, along with chatbot responses, all in one place. That’s what Desku offers. And with the AI bot tackling regular questions, the advanced AI called Eva built by desku, steps in for the complicated ones, ensuring every customer feels heard. What’s even cooler? You don’t need to be tech-savvy to set it up. Desku’s user-friendly drag-and-drop interface makes automation a walk in the park. And if you’re ever in doubt, there are ready-to-use templates waiting for you. And the cherry on top? Desku plays well with others, integrating seamlessly with big names like Shopify, Woocommerce, Ecwid, Instagram, and Facebook. It’s not just a tool; it’s a game-changer for customer engagement.

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Desku presents an all-in-one ai powered customer communication platform, uniting the company under a single tool, akin to Tawkto. Consider it as your AI brand assistant. However, Desku stands out by offering a broader range of integrations, enhancing collaboration among your teams. With Desku and its Ai Customer support and automations, you can consolidate Emails, Live Chat, Facebook Messenger, Instagram, WhatsApp, and more within a unified inbox. Additionally, you can leverage specialized features like chatbots, a knowledge base, and saved replies, all designed to streamline communication and improve efficiency

Leading the Way in Unified Support

Top-tier businesses understand that delivering an unparalleled customer experience is the key to lasting success. However, as websites and software evolve, they often become intricate, posing challenges at every customer touchpoint. thats when Desku – a platform that’s reshaping the way businesses interact with their customer comes in. Imagine having a single platform where every email, social media message, live chat, and even your knowledge base is integrated. That’s what Desku delivers. It’s not just about centralizing communication; it’s about making it more efficient, organized, and, most importantly, effective. With the myriad of tools and platforms out there, it’s easy for messages to get lost in the shuffle. Desku ensures that doesn’t happen.

Desku vs. Tawkto

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences


Pricing
Highest Plan Highest monthly plan as displayed on the pricing page	Free + add-ons	29$/mo
Chat Seat Included Number of seats included in the highest plan	Unlimited	1
Additional seat The cost for each additional seat added to the monthly bill	Free	$29 / mo
Contacts Number of contacts allowed for the plan	Unlimited	50000
Annual billing for 20 users Total yearly price to be paid	Free + add-ons	$2900
Shared Inbox test	test	test
Cloud-Hosted Platform that works in the browser, no need to download any software	fa-check
Mobile Apps Ability to work from Android or iOS	fa-check
Desktop Apps Ability to install dedicated software for Windows and MacOS	fa-check
Customers' ratings Measure customers' satisfaction through dedicated surveys	fa-check
Routing rules Route and assign conversations manually or automatically between teams	fa-check
Facebook, Twitter, Instagram, Email & WhatsApp Centralize inbound messages from messaging apps	fa-times
Private notes & mentions Collaborate in real-time with teammates	fa-check
Reminders Setup alerts to follow up on specific cases	fa-check
API Build custom behaviors through dedicated APIs	fa-check
Visitor Banning Ban abusive visitors or customers from contacting you	fa-check
File sharing Share files through multiple channels	fa-check
Canned responses Access templated messages from a shared library	fa-check
Contact form Add a contact form on your website	fa-check
Customer portal Centralize tickets into an individual view for each customer	fa-check
Livechat test
Visitors details Get visitors' details when you receive a message	fa-check
Javascript integration The live chat is loaded using Javascript	fa-check
Chat trigger Push proactive messages through the chatbox	fa-check
Live chat Web SDK Build custom behaviours for your live chat using Javascript code	fa-times
Message Sneak-peek See what the user is writing before the message is sent	fa-check
Live translate Automatically translate messages on multiple channels	fa-check
Chat transcript Send a sum up of the conversation	fa-check
Customization Personalize the way the chatbox is displayed	fa-check
Co Browsing Access customers' screen to co-browse with no additional plugin	fa-times
Multisite Ability to be used through multiple websites	fa-check
Video and audio calls Start an audio or video call from the live chat with no additional plugin	fa-check
Speed Impact The time it takes the live chat to be fully loaded	-	1,6s
Branding removal Prevent the brand's vendor to be displayed	fa-times
Multilingual Adapt the live chat context to customers' language	fa-check
Chatbot test
Chatbot builder Craft chatbot scenarios without coding skills	fa-times
Draft scenarios Experience chatbot workflow in draft mode	fa-times
Input fields Form and lead capture through chatbot	fa-times
Keyword intents Trigger chatbot based on specific keywords	fa-times
Condition blocks Adapt the behavior on specific conditions	fa-times
Chatbot API Connect external data or craft custom chatbot scenarios	fa-times
Campaigns
Targeting options Personalize the list of targeted users	fa-times
Dynamic data Insert dynamic data in your templates	fa-times
Email & Chat sequences Push sequences on multiple channels	fa-times
Templates Save and manage email or chat templates	fa-times
Knowledge base test	test	test
Knowledge base Create a help center for your customers and leads	fa-check
Web SDK Personalize interactions with Javascript	fa-times
Password protected Protect your articles with a password	fa-times
Multilingual Make your articles available in multiple languages	fa-check
Personalization Customize the look and feel of your knowledge base	fa-check
Custom domain name Attach the knowledge base available to your domain	fa-check
Contact management
User profile Detailed view of your customers' information	fa-times
Advanced filters Create a customized list of users	fa-times
Tags & Segments Tag a group of users to gather them under one flag	fa-check
CRM integrations Connect your inbox with leading CRMs	fa-check
Zapier Integration Connect your inbox with Zapier	fa-check
Contact import Import contact from a file	fa-times
User activity See users' activity on your website	fa-times
See Pricing	See pricing	See pricing

Tawkto hurts your bottomline!

Tawkto penalizes you for growing. With Desku, you pay exactly what you sign up for.

What do you pay for in Tawkto?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents

Unlimited

$499

Flat Fee / Month Billed Annually

	Price	Save
	$49000	$48501/month
	$79000	$78501/month
	$49000	$48501/month
	$40000	$39501/month

How Desku Is Different?

Workflows

Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

“Desku is my support superhero! Sayonara Zendesk. Endless customization, seamless integrations, and pure delight!” – Mark S.

Desku is more robust and far easier to use!

“Desku rocks! Better than Zendesk by a mile. Quick, slick, and superb customer support. No regrets!” – Sarah D.

No fuss, easy onboarding with Desku

“Desku > Zendesk any day! Intuitive, enjoyable, and top-notch service. They’ve won me over!” – John R.

24 hours customer service with Desku

“Desku blew my mind! Goodbye Zendesk. Automation, analytics, and lightning-fast responses. Impressive!” – Lisa M.

Automated Customer support platform

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

HelpScout

Drift

Olark

Meet an alternative to Tawkto

Why do fast growing companies choose Desku over Tawkto?

Desku: The Epitome of Advanced Team Communication