Desku: Unified Inbox

Are you in search of alternatives to Trengo? Explore why Desku is a standout choice among the leading competitors to Trengo. When it comes to fostering stronger conversational relationships, Desku is widely regarded as one of the top alternatives to Trengo. Delve into the reasons why businesses often opt for Desku instead of Trengo.

14 Days Free Trial. No credit card required.

Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Trengo?

Work with ease with powerful AI features

Desku is an AI-powered help desk feature that helps to navigate customer queries automatically with the equal benefit of a righteous human hand-off process.

  • No-code chatbot builder helping to automate the customer conversation.
  • ChatGPT-powered advanced automation features to ease down the manual work
  • Summarise tickets, detect the intention of customers or generate answers to their queries with Desku
  • AI-Assistant-EVA is the virtual partner for your business

Tear down the Help Scout’s basic functionality and upgrade the way you provide customer support. A Help Scout Alternative that you are searching for is just a click away to be yours.

desku ai support automations

Have an accurate insight into your business effortlessly

With accurate reports and analytics get the business at a glance and overcome what needs to be done and updated. How does reports and analytics feature makes the work easier?

  • Insights on accurate ticket interaction
  • Customer-resolved queries and insights
  • Performance management of customer support agent
  • Overall insights on the running business to get regular upgrades on what customers expect

Have your business at a glance with the by-default reports and analytics to get the business running and update it on what customers expect from your business. A seamless way to manage the business by having all the insights. The alternative to Comet Chat that you are looking for.

Customer support on your finger tips [Mobile Application Android and iOs

Minimal efforts to provide accurate customer support anywhere on the go. Get all the customer queries on your hands to approach your customers back anytime and anywhere. How?

  • Easy downloads on Android and iOs
  • Attractive UI with all the web-like functionalities
  • Cross-platform experience
  • Provide quality customer experience 24/7
  • Regular updates for better functionality

With the better mobile application installation, it becomes easier for support agents to provide customer support with convenience. Desku fulfils all the requirements that you are looking for in an alternative to Comet Chat. Explore More!

AI tools for Ecommerce

Desku vs. Trengo

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Trengo hurts your bottomline!

Trengo penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Trengo?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. Pricing for 1000 Agents




Flat Fee / Month Billed Annually
freshdesk $49000$48501/month
zendesk $79000$78501/month
happyfox $49000$48501/month
helpscout $40000$39501/month

How Desku Is Different? ​



Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

What Customers Love About Desku?

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

Omnichannel Support

Unify Your Customer Interactions with Desku’s Omnichannel Support