Best Shopify Apps

eDesk: Live Chat & AI Helpdesk

xSellco

App By :

xSellco

App highlights:

Thousands of major retailers use eDesk as their eCommerce helpdesk. Your support team will be able to deliver a positive customer experience across all of your company’s channels: email, live chat, social media, and your website. 

The widget can be customized to match your brand colours. When it comes to busy weekends and holidays, the auto-response feature is perfect for maintaining speedy responses without becoming overwhelmed. Customers can leave a review after their experience through their feedback tool.‍

Their pricing plans start at $79/agent/month, which is quite expensive for most eCommerce stores. Comparatively, their interface is not very intuitive. Reviewers have stated that getting support to investigate and resolve issues can be difficult.  

 

Try it for free

No strings attached



    By signing up, I accept T&C and Privacy Policy.

    Trusted by the best

    Related Apps

    Icon-128x128-4-3. Png
    Advanced Dynamic Pricing for WooCommerce
    Icon-128x128-2-2. Jpg
    User Role Editor
    Woocommerce-private-store-plugin-make-woocommerce-private. Png
    Create a Private WooCommerce Store
    Woocommerce-product-table-bestselling-product-table-plugin. Png
    WooCommerce Product Table
    Dynamic-pricing-custom-product-pricing-for-woocommerce. Png
    Dynamic Pricing
    Icon-128x128-1-1-2. Jpg
    Advanced Coupons for WooCommerce Coupons
    Yith-woocommerce-role-based-prices. Png
    YITH WooCommerce Role Based Prices
    Woocommerce-wholesale-plugin-bundle-plugin-republic. Png
    WooCommerce Wholesale Plugin Bundle

    Grow your D2C brand with an omnichannel helpdesk that
    streamlines messages across all support channels like WhatsApp,
    Instagram, FB, Email & Live Chat. And also helps you grow revenues
    through WhatsApp Marketing. Learn More.

    Need help or have questions?

    Email address: info[at]desku.io