E-commerce customer service app HelpCenter improves customer interactions. Four marquee solutions are available for managing your support – FAQ builder, HelpDesk ticketing, Live Chat & Tabs.
Pros: It is free to sign up for and is one of the most perfect e-commerce customer service tools for small and medium-sized businesses offering drag and drop editing for easy processing and easy to use – set up in under ten minutes with no coding skills needed, the excellent customer support team is there to help you works great with several Shopify shops under the same accountOmnichannel customer service – manage all inquiries form emails, live chat, or Facebook Messenger all under one single HelpDeskFull plan including all features comes at a meagre $12.99 / month offers also order management and customer purchase history.
Integrated only with Shopify stores, so if you are an e-commerce store using a different platform, you might need to take that into account. You might want to consider a different solution if your enterprise needs features like Whatsapp integration or visual communication