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Best Shopify Apps

Live Chat, ChatBot, Cart Saver

App By :

Roger Wilco LLC

App highlights:

Chatra is a live chat messenger app that increases online sales. Chat with your website visitors in real time by adding their live chat to your website. Or use the messenger mode and reply to messages at your own pace. 

Chatra allows you to see shopper’s cart contents, so you can provide tailored assistance to your most valuable customers.

With a real-time list, you can see who’s on your website and monitor current visitors. When certain criteria are met, bots can initiate conversations or collect information outside of business hours. You can see what customers type before they click “send”. FRTs can be boosted by saving time on preparing an answer.

‍‍Their free plan does not include many key features. If you have multiple agents handling support, their per-agent pricing model can be quite expensive. Customization is fairly limited. Reviews suggest the notifications don’t appear on time, which defeats the purpose of a live chat.  

 

Grow your D2C brand with an omnichannel helpdesk that
streamlines messages across all support channels like WhatsApp,
Instagram, FB, Email & Live Chat. And also helps you grow revenues
through WhatsApp Marketing. Learn More.

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Email address: info[at]desku.io