The Reviewbit app offers Shopify merchants the ability to communicate with customers after they make a purchase via social messaging networks like WhatsApp. The application uses instant messaging systems to send automated review requests, allowing businesses to collect feedback from each order. Helps businesses provide immediate customer care for negative reviews and upsell their products to satisfied or loyal customers, as well as increase sales through upselling and cross-selling products by sending offers and promo coupons while collecting reviews using chat platforms. The app assists merchants in retaining existing customers and converting new ones into loyal customers. Compared to other review collection platforms such as email, reviewbit assures a conversion rate of over 30%.
