Best Shopify Apps

Richpanel Customer Support CRM

App By :

Richpanel

App highlights:

The Richpanel eCommerce customer service tool helps businesses manage Shopify customer support seamlessly. In no time, you can track, manage, and resolve queries with Richpanel. You can manage all your support channels, such as live chat, email, WhatsApp, Facebook, and Instagram. As a result, the support representatives are able to be more productive and save a lot of time. 

You can save countless hours using Richpanel by combining the most popular support channels into one dashboard. Live chat, email, Facebook, Instagram, and WhatsApp are all available. Using its self-service feature, you can eliminate up to 30% of repetitive support requests. Customers can view/track orders, browse FAQs, and start new conversations with a personalized experience. Richpanel allows you to create self-service workflows for resolving the most common support scenarios. Integrates with top eCommerce platforms such as Shopify, Magento, and WooCommerce.

 

Grow your D2C brand with an omnichannel helpdesk that
streamlines messages across all support channels like WhatsApp,
Instagram, FB, Email & Live Chat. And also helps you grow revenues
through WhatsApp Marketing. Learn More.

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