Shopify stores can use SuperLemon’s WhatsApp plugin. By using it, you can provide quick & easy Whatsapp customer support, increase referral sales, and send automated & manual abandoned cart recovery, order and delivery notifications. A live chat button on their website is a quick and easy way to initiate a chat between you and your customer via WhatsApp. It allows you to send template-based abandoned cart recovery messages to your customers. It’s extremely affordable. Send order confirmation & delivery updates, ask for feedback or reviews, and engage with your paying customers on WhatsApp. There are only two plans – a free one and a $10/month one. The only support channel available is Whatsapp, not other channels such as email, Instagram, or Facebook.
There are no advanced team collaboration features available. According to recent reviews, customer service can take some time to respond to your queries.