With DelightChat, D2C brands can manage customer queries from WhatsApp, Instagram, Facebook, Email, and Live Chat in one dashboard. We also offer a complete WhatsApp Marketing suite built on the official API. With WhatsApp Broadcasts, you can send order tracking notifications, automate abandoned cart recovery, and verify cash on delivery orders to your list of customers.
DelightChat enables you to respond to customer queries and collaborate with your team from a single screen. The app integrates with WhatsApp, Instagram, Facebook, Email, and Live Chat. Using Born Automation and a self-service widget, you can reduce repetitive queries and facilitate team collaboration by tagging team members and adding comments within tickets.
Team members and Shopify stores can be connected. Cons: DelightChat only integrates with Shopify. Soon it will be available for WooCommerce. Sign up now!