Running a successful Shopify store in 2024 requires more than just having great products. You need to optimize your store’s performance, track customer behavior, and automate key processes to boost conversion rates. Fortunately, the Shopify App Store offers thousands of apps to make these tasks easier. But how do you know which ones are worth trying?

In this article, we’ll introduce you to the 11 best Shopify apps that can help you monitor your store’s activities, engage with customers, and drive sales. Whether you’re looking for tools to manage wishlists, provide live chat support, or analyze admin logs, these apps will help you optimize your ecommerce store and grow your business.

11 Best Shopify Store Activity Apps:

1. Vitals – The All-in-One Shopify App

Vitals is one of the top Shopify apps designed to help ecommerce store owners get the most out of their site by combining over 40 tools into one app. This app helps automate many activities related to store performance, from tracking customer behavior to offering cross-selling and upselling opportunities.

Key Features: With Vitals, you get essential tools like product reviews, wishlists, and email capture pop-ups to engage users and boost conversion rates. It also provides upsell and cross-sell features that increase average order value during the checkout process. Plus, it helps with SEO through faster page load times and optimized features like image compression.
Why It’s Great: The best part about Vitals is that it replaces the need for multiple apps, saving store owners both money and time. Its clean dashboard allows you to monitor everything in one place, reducing app clutter and improving your Shopify store’s overall performance.
Pricing: Vitals offers a free trial so you can try it out risk-free, and their paid plans start at $19 per month, making it a cost-effective solution for any ecommerce store.
Perfect For: If you’re a Shopify store owner looking for an all-in-one solution to manage wishlists, email pop-ups, and checkout conversions, this app is a game-changer. It’s ideal for boosting conversion rates and improving customer engagement.

2. Gorgias – Customer Support Automation

Gorgias is a powerful customer support platform built for Shopify store owners. It centralizes your customer communications, allowing you to manage inquiries from email, live chat, and social media all in one place. This app helps your support team work more efficiently by automating responses and managing orders directly within the app.

Key Features: Gorgias integrates with Shopify to provide a seamless way to handle customer tickets. You can view and edit customer orders without leaving the app, automate frequently asked questions, and even manage returns and refunds. Its analytics help you track your team’s performance and customer satisfaction.
Why It’s Great: Gorgias allows you to automate many customer service tasks, such as order tracking, refunds, and responses to common questions, saving your support team time and improving the customer experience. Plus, the live chat feature ensures that customers receive immediate assistance, leading to better conversion rates.
Pricing: Gorgias offers a free trial, and their plans start at $10/month, which is affordable for small and large ecommerce businesses alike.
Perfect For: This app is a must-have for store owners who want to streamline their customer support process and optimize response times, leading to higher customer satisfaction and retention.

3. Klaviyo – Email & SMS Marketing Automation

Klaviyo is one of the top apps for automating email marketing and SMS marketing for your Shopify store. It’s perfect for store owners who want to segment their audience, deliver personalized messages, and increase engagement without manual effort. Klaviyo’s advanced features enable you to send the right message at the right time, driving more sales and improving customer retention.

Key Features: With Klaviyo, you can easily create custom email campaigns, set up automated workflows, and integrate SMS messaging to reach customers where they are. It also allows deep segmentation based on customer behavior, which helps improve conversion rates. The platform integrates well with other Shopify apps, including those for product recommendations and Google Shopping.
Why It’s Great: Klaviyo shines with its rich data analytics and insights, which help you track the performance of your campaigns and optimize for better results. This marketing app makes it simple to manage everything from cart abandonment recovery to post-purchase engagement, all from a centralized dashboard.
Pricing: Klaviyo offers a free plan for businesses with up to 250 contacts, and then pricing scales based on the number of contacts you need to reach. It’s flexible for small stores and scalable for growing ecommerce businesses.
Perfect For: Ideal for store owners who are serious about growing their email list and boosting sales through email marketing and SMS. It helps build stronger customer relationships and maximizes revenue opportunities.

4. Growave – Wishlist & Loyalty Program

Growave is an app specifically built to enhance customer engagement by adding features like wishlist functionality, loyalty and rewards programs, and product reviews. It’s a perfect tool for Shopify store owners looking to increase customer retention and build a community around their products. By integrating social proof and reward incentives, Growave helps turn casual visitors into loyal repeat customers.

Key Features: Growave offers a range of features, including wishlist creation, product reviews, and social login, making it easier for customers to engage with your store. It also includes a loyalty and rewards program to incentivize repeat purchases, helping to increase conversion rates. Additionally, it integrates seamlessly with Shopify, giving you a smooth user experience.
Why It’s Great: Growave not only increases customer interaction through wishlists and rewards but also helps store owners drive more sales by offering features like referral programs and points for customer engagement. This ultimately leads to higher conversion and better customer experience.
Pricing: Growave has a free trial to get started and offers various paid plans starting at $29.99/month depending on your needs.
Perfect For: Ideal for ecommerce store owners looking to increase engagement through social proof, wishlist options, and reward programs.

5. Rebuy – Personalized Product Recommendations

Rebuy is an app that lets Shopify store owners leverage AI-powered product recommendation technology to drive more sales through cross-selling and upselling. The app is designed to help increase average order value by showing customers relevant products during the checkout process and on the product page.

Key Features: Rebuy offers personalized product recommendations based on customer behavior and browsing history. It also provides one-click upselling and cross-selling features that increase conversion and help boost overall sales. Plus, you can track performance through detailed analytics and adjust your strategy accordingly.
Why It’s Great: Rebuy’s ability to deliver personalized shopping experiences helps store owners drive more sales while offering customers a tailored shopping experience. It’s especially useful for stores that want to increase conversion rates without needing complicated setup or management.
Pricing: Starts at $99/month with a free trial to help you test out the features risk-free.
Perfect For: Store owners looking to automate upselling and cross-selling efforts to increase revenue. This app is perfect for ecommerce businesses of all sizes.

6. Logify – Admin Logs & Store Activity Tracking

Logify is an essential tool for Shopify store owners who want to monitor all backend changes and track admin logs. This app keeps a detailed record of every action taken by the store’s staff, giving you full visibility into your store’s activities. Whether it’s product updates, changes in pricing, or customer information modifications, Logify logs it all.

Key Features: Logify allows you to track and monitor any changes made to your Shopify store. It provides detailed admin logs for every action taken by your team, including who made the change and when it occurred. This is crucial for maintaining control and ensuring accountability in day-to-day operations.
Why It’s Great: This app helps store owners track their staff logs and provides insights into any potential issues in the store’s backend operations. Whether it’s catching an error early or ensuring proper workflow, Logify gives peace of mind when managing your Shopify store’s activities.
Pricing: Starts at $9.99/month, with a free trial to test its features before committing.
Perfect For: Store owners who want to keep a close eye on the operational side of their Shopify store, ensuring accountability and accuracy through comprehensive log tracking.

7. Tidio – Live Chat & Chatbots

Tidio provides an all-in-one solution for live chat and chatbot integration on your ecommerce store. It allows store owners to chat with visitors in real time, offering immediate support and increasing the likelihood of conversion. The app also comes with automation tools that help store owners respond to common queries using chatbots, which frees up time for the support team.

Key Features: Tidio offers real-time chat support, which can help re-engage visitors and reduce abandoned carts. The app also supports AI-powered chatbots that automatically answer customer questions, improving efficiency and user engagement. You can set up push notifications to alert you of customer activity or questions.
Why It’s Great: By offering instant communication, Tidio improves the overall customer experience, helping store owners respond to customer questions and concerns quickly. This can significantly boost conversion rates, as customers are more likely to complete a purchase when their questions are answered on the spot.
Pricing: Offers a free plan with basic features, and paid plans starting at $18/month for advanced automation and chatbot functionality.
Perfect For: Ideal for Shopify store owners who want to improve customer engagement with minimal effort and streamline live chat and chatbot features.

8. Loop Returns – Streamlined Returns & Subscription Management

Loop Returns simplifies the return and exchange process for Shopify store owners, making it easier for customers to handle returns and for store owners to manage them efficiently. The app offers an easy-to-use, self-service portal for customers to initiate returns and track the status, improving the overall customer experience and reducing the burden on your support team.

Key Features: Loop Returns automates the returns and exchange process, allows customers to easily swap or return products, and integrates with Shopify to update stock and orders in real time. It also supports subscription management, helping stores handle recurring payments and orders smoothly. The app provides full return analytics so you can track patterns and adjust your return policies for better customer satisfaction.
Why It’s Great: The app enhances the customer experience by offering seamless returns, which can help re-engage customers and reduce frustration. Having an automated returns system is crucial for stores handling large volumes of orders or high return rates. This also helps improve store efficiency and frees up your support team to focus on more important tasks.
Pricing: Loop Returns offers a free trial, with paid plans starting at $165/month for handling up to 1,000 returns per year.
Perfect For: Shopify store owners who want to streamline their return process and improve customer satisfaction through automated returns and subscription management.

9. Omnisend – Multichannel Marketing Automation

Omnisend is a leading email marketing and multichannel marketing tool designed to help Shopify store owners engage customers through various platforms like email, SMS, push notifications, and social media. It allows businesses to automate customer journeys, personalize marketing content, and ultimately boost conversion rates.

Key Features: Omnisend provides pre-built email and SMS marketing workflows that automate your campaigns. You can easily segment your customers and send personalized messages at the perfect time. The app also integrates with Shopify, offering additional features like push notifications and abandoned cart reminders to increase sales.
Why It’s Great: This app helps store owners reach customers through multiple channels and offers advanced analytics to track the effectiveness of each campaign. The ability to automate email marketing and SMS messages ensures consistent communication with customers, leading to improved conversion rates and higher retention.
Pricing: Omnisend has a free plan for email marketing, and paid plans start at $16/month with more advanced automation features.
Perfect For: Store owners who want to manage multichannel marketing campaigns with ease. It’s perfect for businesses looking to automate their email and SMS campaigns to improve engagement and drive more sales.

10. Wishlist Plus – Enhance Your Customers’ Shopping Experience

Wishlist Plus is a simple yet powerful app that allows customers to create wishlists on your Shopify store. This feature enhances the shopping experience by enabling customers to save products they’re interested in, even without creating an account. It’s a great way to increase customer retention and re-engage visitors to complete their purchases.

Key Features: Customers can add products to their wishlist with one click, access it across devices, and receive personalized follow-up emails when their saved items go on sale or are back in stock. Wishlist Plus also provides insights into customer preferences, helping store owners understand product demand and optimize their inventory.
Why It’s Great: Wishlist Plus helps increase sales by allowing customers to save and revisit their favorite items, reducing the chances of abandoned carts. It also integrates seamlessly with Shopify, offering a smooth experience for both customers and store owners.
Pricing: Offers a free plan, with paid plans starting at $14.99/month for more advanced features like analytics and customizable options.
Perfect For: Any Shopify store owner looking to enhance customer engagement and boost sales by offering customers a personalized shopping experience.

11. Fairing – Post-Purchase Surveys for Customer Insights

Fairing is a unique post-purchase survey app that provides store owners with valuable insights directly from their customers after they complete a purchase. These insights help you understand customer preferences, improve your products, and refine your marketing strategies.

Key Features: Fairing allows you to customize post-purchase surveys that customers receive after checking out. The app integrates seamlessly with Shopify, allowing you to tie customer feedback to their actual orders, which gives you more context on their shopping experience. You can ask specific questions about products, shipping, or overall experience and use that data to improve your store.
Why It’s Great: Fairing helps you gather actionable feedback without overwhelming your customers. By understanding what’s working and what isn’t, you can make informed decisions that improve conversion rates and customer satisfaction.
Pricing: Plans start at $49/month, and it comes with a free trial to help you test the waters before committing.
Perfect For: Store owners who want to improve their Shopify store’s performance by using direct customer feedback to optimize their offerings and overall shopping experience.

FAQs: Shopify Store Activity Apps

1. What are the best Shopify apps to track store activity?
The best apps for tracking store activity include Logify, which logs admin actions and staff activity, and Vitals, which tracks customer behavior and product performance. These apps offer comprehensive insights into your store’s backend and front-end operations, helping you make data-driven decisions.

2. How do wishlist apps help increase conversions on Shopify?
Apps like Wishlist Plus and Growave allow customers to save products they are interested in, which encourages them to return and complete their purchases. These apps also send follow-up notifications when products go on sale or are back in stock, helping to reduce abandoned carts and increase conversion rates.

3. Can I automate customer support on Shopify?
Yes, apps like Gorgias and Tidio allow you to automate customer support through chatbots and pre-written responses. This reduces the burden on your support team by handling common inquiries and order-related issues automatically, while still offering live chat for more complex questions.

4. How can I use analytics to improve my Shopify store?
Apps like Omnisend and Rebuy provide advanced analytics that allow you to track customer behavior, campaign performance, and sales trends. This data helps you optimize your marketing strategies and personalize customer experiences to improve sales and retention.

5. What are the benefits of using subscription management apps on Shopify?
Apps like Loop Returns not only handle returns and exchanges but also manage subscriptions. This is essential for stores offering recurring products, as it ensures a smooth subscription experience for customers while helping store owners retain long-term buyers.

6. How do post-purchase survey apps work on Shopify?
Post-purchase survey apps like Fairing automatically send surveys to customers after they complete their orders. These surveys help store owners gather feedback about products, shipping, and the overall shopping experience, which can be used to improve offerings and customer satisfaction.

7. Do these apps work with all Shopify plans?
Most apps, including Gorgias, Klaviyo, and Wishlist Plus, work across all Shopify plans. However, the features and pricing may vary based on your store’s size and specific needs. Always check the Shopify App Store and the individual app’s details for compatibility and plan requirements.

Conclusion

Optimizing your Shopify store with these 11 activity apps can significantly enhance your store’s efficiency, customer experience, and overall performance. Whether you’re looking for tools to streamline customer support, manage returns, track admin activities, or boost conversions through personalized marketing, these apps are essential for taking your store to the next level.

Be sure to explore the Shopify App Store, test these apps with their free trials, and find the right mix that fits your ecommerce needs. Want to start transforming your Shopify store? Try it out today!ut today!

Top 11 Best Shopify Store Activity Apps in 2024 – Shopify App Store.