--- title: "Desku vs Richpanel" date: 2023-08-17 author: "Gaurav Nagani" --- # Desku vs Richpanel # **Desku vs Richpanel :** Choose Your Best Fit For Business Streamline customer queries under one roof at more affordable pricing [ Start Trial Now ](https://desku.io/book-a-demo/) [ Book a Demo ](https://desku.io/book-a-demo/) - No Credit Card Required - 7 Days Free Trial - Quick Setup [ ![A group of orange stars enhanced by AI customer service.](https://desku.io/wp-content/uploads/2023/03/crowd.png "- Desku") ](https://www.g2.com/products/desku-io/reviews) [ ![A cluster of orange stars.](https://desku.io/wp-content/uploads/2023/03/trust-pilot.png "- Desku") ](https://www.trustpilot.com/review/desku.io) ![Desku VS Richpanel](https://desku.io/wp-content/uploads/2023/08/Desku-VS-Richpanel.png "- Desku") ## Join 50,000+ brands improving their customer service with Desku ![c1](https://desku.io/wp-content/uploads/2023/03/c1.png "- Desku")![c2](https://desku.io/wp-content/uploads/2023/03/c2.png "- Desku")![c3](https://desku.io/wp-content/uploads/2023/03/c3.png "- Desku")![c4](https://desku.io/wp-content/uploads/2023/03/c4.png "- Desku")![c5](https://desku.io/wp-content/uploads/2023/03/c5.png "- Desku")![c6](https://desku.io/wp-content/uploads/2023/03/c6.png "- Desku")## Elevate Better Support Experience With **Richpanel Alternative** ![interface](https://desku.io/wp-content/uploads/2023/06/interface.png "- Desku") # Easy User Interface Unlike Gorgias, Desku is one of the easiest customer support platform for using every features and functionality. ![capabilities](https://desku.io/wp-content/uploads/2023/06/capabilities.png "- Desku") # Native AI Benefits Desku’s in-built AI feature helps to boost the Customer Support Agent Productivity. Automate customer queries resolutions for faster response.​ ![automation](https://desku.io/wp-content/uploads/2023/06/automation.png "- Desku") # Highly Customizable Desku is one of the flexible customer support software that allows customisation. Resemble it with your brand image. ![A blue button with a finger on it, showcasing Desku's innovative design.](https://desku.io/wp-content/uploads/2023/06/faster-time.png "- Desku") # Easy Onboarding Only few steps before you start working with Desku. Easy onboarding, no long verification and waitings. ![transparent-pricing](https://desku.io/wp-content/uploads/2023/06/transparent-pricing.png "- Desku") # Transparent pricing No hidden charges are introduced by Desku. Get more with less and transparent pricing. ![dots](https://desku.io/wp-content/uploads/2023/06/dots.png "- Desku") ## With Desku , Get exclusive access to: ### Social Inbox Streamline customer queries from multiple channel. Assign easily, and resolve faster. ### LiveChat Unlimited real-time conversation with your customers for better engagement and faster solutions. ### WhatsApp Commerce Connect most common communication application WhatsApp with Desku and forget checking your phone for replying to your customers. ###### 35% Discount ![logo](https://desku.io/wp-content/uploads/2023/03/logo.png "- Desku") - Business ## $59 Per user per monthPay Annually, Get 35% DiscountPerfect for **Business**No credit/debit card required - Unlimited Tickets - Unlimited Email Address - Unlimited Integrations ![RichPanel](https://desku.io/wp-content/uploads/2023/08/Richpanel_logo.svg "- Desku") - Suite Professional ## $300 2,000 tickets/month Perfect for **Business**No credit/debit card required - 2,000 billable tickets - Up to 500 User Seats - 150 Active Integrations ## What Customers Love About **Desku?** ![A man wearing glasses is smiling in front of a white wall.](https://desku.io/wp-content/uploads/2023/07/alexander-hipp-iEEBWgY_6lA-unsplash-scaled.jpg "- Desku") Mark S “Desku is my support superhero! Sayonara Gorgias. Endless customization, seamless integrations, and pure delight!” – Mark S. Desku is more robust and far easier to use! ![A woman wearing a black jacket.](https://desku.io/wp-content/uploads/2023/07/ehsan-ahmadi-vsWy6nchcOs-unsplash-scaled.jpg "- Desku") Sarah D “Desku rocks! Better than Gorgias by a mile. Quick, slick, and superb customer support. No regrets!” – Sarah D. No fuss, easy onboarding with Desku ![A young man in a black shirt is staring at the camera, comparing Desku and Freshdesk.](https://desku.io/wp-content/uploads/2023/07/alex-suprun-ZHvM3XIOHoE-unsplash-scaled.jpg "- Desku") John R “Desku > Gorgias any day! Intuitive, enjoyable, and top-notch service. They’ve won me over!” – John R. 24 hours customer service with Desku ![A woman with long curly hair is posing for a photo with Desku.](https://desku.io/wp-content/uploads/2023/07/conor-obrien-nKZuhvCGGQU-unsplash-scaled.jpg "- Desku") Lisa M “Desku blew my mind! Goodbye Gorgias. Automation, analytics, and lightning-fast responses. Impressive!” – Lisa M. Automated Customer support platform ### Multiple Operations, **One Platform** Boost Revenue, Revive Sales Remind Customers about their “abandoned carts”, re-engage with potential customers by sending personalised messages. Spontaneous Customer Support Platform Unified Customer Support Platform to be there where your customers are. Say “Hello” to Agent Productivity From easy assigning tickets and live chat to generating conversation summary Desku makes the work easy for Agents. Connect your Ecommerce Business Platform Simply configure your preferred Ecommerce Platform, manage your customer operations like viewing the purchase order history to resolving their queries on orders. ![A group of people are shown on a screen while using the Shopify help desk.](https://desku.io/wp-content/uploads/2023/03/slive_six_img-1.png "- Desku") ![ralph](https://desku.io/wp-content/uploads/2023/06/ralph.png "- Desku") ![A blue circle with a quote from Desku.](https://desku.io/wp-content/uploads/2023/06/mingcute_quote-left-fill.png "- Desku") “Our Business depends on Desku, which has allowed us seamless customer support from single software that has ultimately offered a huge benefit.” Ralph Edwards **Yum Asia**-Customer Support Manager #### A unified platform to manage all your support operations ![p img](https://desku.io/wp-content/uploads/2023/06/p-img.png "- Desku")## \#1 PRODUCT OF THE WEEK Marketing ![p img](https://desku.io/wp-content/uploads/2023/06/p-img.png "- Desku")## \#2 PRODUCT OF THE WEEK Artificial Intelligence ![High performer spring 2023 badge for Desku.](https://desku.io/wp-content/uploads/2023/06/medal-1.png "- Desku") ## Overall Pricing Comparison of Top **Customer Support Platforms** ![dots](https://desku.io/wp-content/uploads/2023/06/dots.png "- Desku") ![logo](https://desku.io/wp-content/uploads/2023/03/logo.png "logo")![zendesk](https://desku.io/wp-content/uploads/2023/04/zendesk.svg "zendesk")![freshdesk](https://desku.io/wp-content/uploads/2023/06/freshdesk.png "freshdesk")![Happyfox](https://desku.io/wp-content/uploads/2023/06/image-219.png "Happyfox") Price**$59** /Per user per month**$99** /Per user per month**$74** /Per user per month**$64** /Per user per monthPlanProProProProTicket WorkflowsAgent load balancingAgent productivityBots and AIBusiness hours for agent groupsDay passes for occasional agentsField service managementProactive outreachCustomer supportFree planLowest plan on Omnichannel