Helpdesk and ticketing system right built for the WooCommerce Store Owners. Provide the best Customer Support.
Best support system for the Valuable WooCommerce Owners
Talk to your customer immediately regarding queries. Resolve it in no time by providing instant support from the chat itself. This will help in decreasing unnecessary ticket generation.
We’ve made it easy for our clients to help themselves and resolve issues without the need for an agent. Let our customers self-help themselves through an informative Knowledge Base, and get automatic ticket resolution without needing an agent.
Let us introduce you to the smart ticketing system that helps you assign tickets to the respective agents and get notifications on the new ticket generated, this way you can save your time with canned replies, thereby solving the new tickets in no time.
With reports and analytics, you get a glance at your whole working flow in one. You will also get a report generated so that you come to know where you should focus on working towards.
Never leave your customers hanging! Give instant replies to maximum customers but with fewer efforts as we have sharply optimized the agent interface and its tools.
Solve customer's query in the smooth ways and in no time. Queries will be received in the form of tickets, that will be easier to solve as every details will be mentioned in it.
Streamline your email inboxes receiving as queries. A shared inbox will help in sorting the tickets according to customers and subject. Get in touch with customers easily.
Let your customers give you a rating based on the approach that will be initiated by you. You will get to know what your customers need. This will help in knowing customers better.
Integrate Helpdesk to provide your Sales team with any information they need. Issues will be resolved in no time. That means time spent on customer service will be accurate.
Let your customers solve the queries, it will lead to less ticket generation as they will be able to find solution to queries in the form articles, links, and relevant sources.
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