Clarke Gillebert
Shopify Business Owner Desku is the best customer service software I've used. I've used it recently and my customers love it. It's easy to use and the team at Desku is always there when I need help.
Helpdesk Support For WooCommerce Stores
Helpdesk and ticketing system right built for the WooCommerce Store Owners. Provide the best Customer Support.
Power up your WooCommerce Store
- Capture leads through conversation
- Know difference between customer and visitor
- Stay in touch with Customers in real-time
- Save time with automated activities
Create vast customer
experiences with WooCommerce Features
Best support system for the Valuable WooCommerce Owners
Be there for your customer-Live Chat
Talk to your customer immediately regarding queries. Resolve it in no time by providing instant support from the chat itself. This will help in decreasing unnecessary ticket generation.
Stay available even when you are not online
We’ve made it easy for our clients to help themselves and resolve issues without the need for an agent. Let our customers self-help themselves through an informative Knowledge Base, and get automatic ticket resolution without needing an agent.
Smart Ticketing System
Let us introduce you to the smart ticketing system that helps you assign tickets to the respective agents and get notifications on the new ticket generated, this way you can save your time with canned replies, thereby solving the new tickets in no time.
Get on the accurate reports and analytics
With reports and analytics, you get a glance at your whole working flow in one. You will also get a report generated so that you come to know where you should focus on working towards.
SUPPORT FOR YOUR WOOCOMMERCE
Establish the powerful Business Network.
Live Chat
Never leave your customers hanging! Give instant replies to maximum customers but with fewer efforts as we have sharply optimized the agent interface and its tools.
Ticket System
Solve customer's query in the smooth ways and in no time. Queries will be received in the form of tickets, that will be easier to solve as every details will be mentioned in it.
Mailbox
Streamline your email inboxes receiving as queries. A shared inbox will help in sorting the tickets according to customers and subject. Get in touch with customers easily.
Rate the Conversation
Let your customers give you a rating based on the approach that will be initiated by you. You will get to know what your customers need. This will help in knowing customers better.
Integrate Woo Commerce Apps
Integrate Helpdesk to provide your Sales team with any information they need. Issues will be resolved in no time. That means time spent on customer service will be accurate.
Self Service Portal Coming Soon
Let your customers solve the queries, it will lead to less ticket generation as they will be able to find solution to queries in the form articles, links, and relevant sources.
Integrate with these
awesome on the go WooCommerce Stack
Explore 10+ integrations for your WooCommerce Desk and work with the hassle-free working system.
TESTIMONIAL
Know what our
customers have to say
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