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✅AI Shopping Assistant personalised for your brand
✅No-Code AI Bot Builder
✅Connect WhatsApp with Desku to convert Visitors into Customers
✅Unified Shared Inbox for effortless team collaboration
✅No Code Multiple Integrations

Customer Support Software That covers all Your Business needs

  • Live Chat
  • Ai Chatbot
  • Automations
  • Knowledge Base
  • Shared Inbox
  • Marketing
  • Surveys & Forms

Table of content

What is a feedback widget?

A Feedback Widget is a vital tool for businesses seeking to understand their customers’ experiences. It’s a small, interactive feature embedded on a website, allowing users to share their thoughts, suggestions, or complaints directly. This tool is crucial for enhancing customer satisfaction and improving services or products based on real-time feedback. In simpler terms, think of it as a digital suggestion box. It’s a user-friendly way for customers to voice their opinions without leaving the webpage. By using a feedback widget, businesses can gather valuable insights and make necessary adjustments, ensuring they meet their customers’ needs and expectations.

FAQs About What is a Feedback Widget?

A feedback widget is a user interface element that allows website visitors to provide feedback or comments about the website. It typically appears as a pop-up window or a form that can be filled out and submitted. Feedback widgets are used to collect user feedback and help website owners improve their websites.
Adding a feedback widget to your website is a great way to get feedback from your visitors. To do this, you’ll need to find a feedback widget provider that offers a widget that fits your website’s needs. Once you’ve chosen a provider, you’ll need to create an account and follow the instructions to install the widget on your website. Depending on the provider, you may need to add a code snippet to your website’s HTML or use a plugin to install the widget. Once the widget is installed, you’ll be able to customize it to fit your website’s design and start collecting feedback from your visitors.
Using a feedback widget can provide numerous benefits to businesses. It can help to increase customer engagement, as customers can easily provide feedback and suggestions. It can also help to improve customer service, as businesses can quickly respond to customer feedback and address any issues. Additionally, feedback widgets can help to improve customer loyalty, as customers feel valued and appreciated when their feedback is taken into account. Finally, feedback widgets can help to improve the overall customer experience, as businesses can use customer feedback to make improvements and optimize their products and services.
You can customize your feedback widget by adjusting the settings in the widget’s configuration panel. This panel will allow you to change the size, color, and other features of the widget. Additionally, you can add custom HTML and CSS code to further customize the look and feel of the widget. Once you have made your desired changes, click the “Save” button to apply them.
A feedback widget is a great way to collect customer feedback. It can be used to gather a variety of feedback, including ratings, comments, surveys, and polls. Ratings allow customers to rate their experience on a scale, such as 1-5 stars. Comments allow customers to provide more detailed feedback about their experience. Surveys provide customers with a set of questions to answer, allowing you to gain deeper insights into their experience. Finally, polls allow customers to quickly answer a single question, such as “How likely are you to recommend our product?”.