Automate Customer Support With Power Of
AI & Automations

✅AI Shopping Assistant personalised for your brand
✅No-Code AI Bot Builder
✅Connect WhatsApp with Desku to convert Visitors into Customers
✅Unified Shared Inbox for effortless team collaboration
✅No Code Multiple Integrations

Customer Support Software That covers all Your Business needs

  • Live Chat
  • Ai Chatbot
  • Automations
  • Knowledge Base
  • Shared Inbox
  • Marketing
  • Surveys & Forms

Table of content

What is free web chat?

Free web chat is a digital service that allows users to communicate in real time using the internet. It’s a cost-effective tool for businesses, enabling instant customer service and engagement. This platform facilitates conversations between users and service providers, or among users themselves, without incurring any charges.

It’s a versatile tool, often used for customer support, sales inquiries, and social interaction. Free web chat services can be integrated into websites, apps, and social media platforms, making them accessible and convenient. They’re a modern, user-friendly way to foster communication and enhance customer experience.

FAQs About What is Free Web Chat?

Using free web chat offers a number of benefits, including increased customer satisfaction, improved customer service, and cost savings. Free web chat allows customers to quickly and easily get in touch with customer service representatives, which can help to resolve customer issues quickly and efficiently. Additionally, free web chat can help to reduce customer service costs, as it eliminates the need for phone calls and other forms of communication. Finally, free web chat can help to improve customer satisfaction, as customers can get their questions answered quickly and easily.
Setting up a free web chat is easy and can be done in a few simple steps. First, you’ll need to choose a chat platform. Popular options include Slack, Discord, and Microsoft Teams. Once you’ve chosen a platform, create an account and customize your settings. You’ll then need to invite your contacts to join the chat. Finally, you can start chatting with your contacts in real-time.
Free web chat typically offers features such as text-based messaging, file sharing, audio and video calling, and group chat. Depending on the platform, additional features may be available, such as screen sharing, custom emojis, and integration with other applications.
Yes, there are several limitations to using free web chat. These include limited customization options, limited storage space, limited customer support, and limited security features. Additionally, free web chat services may not be able to handle large volumes of traffic or provide the same level of features as paid services.
Yes, free web chat can be secure and private. To ensure your conversations are secure and private, look for a chat service that offers end-to-end encryption, which means that only the sender and receiver can read the messages. Additionally, look for a chat service that offers secure authentication, which means that only authorized users can access the chat.