Run Ecommerce over whatsapp chatbots
Helpdesk Built for Shopify Stores
Connect WooCommerce store with Desku
Escalate Growth with Ecwid Integration
Desku gives your agents the best tools to arrange the products of the store to recommend them to your customers according to their requirements without even leaving the helpdesk dashboard.
Help your customers from a single tab itself
Ecommerce integration helps you in creating or cancelling orders from one tab itself. Perform more than one action to solve customers’ queries without switching to other tabs.
Desku’s Macros are more than a developed template and thus trigger some basic actions like processing refunds, creating or cancelling orders. This helps in speeding up the resolutions and actions for common actions from customers.
Integrate your store with Desku and let your support agent solve customer queries without sharing credentials with them. The most secure way of solving customer queries.
Raised efficiency and productivity in work with fine customer management by Desku.
– James, Shopify Business Owner
Is refund management becoming difficult? Manage everything with the Desku. It will trigger you whether you need to restock the product while keeping the product quantity count.
Select an order, apply a discount code, successfully place an order, and reply to customers. All can be done within few seconds only.
Easily process the order cancellation with just a few clicks. Provide visibility to your store by putting the feedback and reason behind the order cancellation.
Get to know your customers better by just clicking on the sidebar for the past purchase of your customers.
When an order is created, we will immediately handle the counting of the product stock left so the agents do not have to keep on checking for product stock.
Do not worry about managing your eCommerce store, our team will set it up right for you so that you do not have to keep your customers waiting.
How Love Your Melon uses macros and rules that can auto-close tickets that do not need attending from a support agent.
How Roma uses Desku live chat feature and automates some common questions with Desku Rules.