Run Ecommerce over whatsapp chatbots
Helpdesk Built for Shopify Stores
Connect WooCommerce store with Desku
Escalate Growth with Ecwid Integration
Answer 52%more emails with ease
Help your team collaborate through a shared inbox for faster customer communication and increased productivity.
Bring your team around to work together and respond to emails faster. Desku’s easily navigable interface, automation features, organization framework, and collaboration tools can make your work easier.
Freom team of 1 to team of 100, everyone gets notified of all the work through Desku’s powerful features.
Is your team often confused as to who is handling what? Desku helps you to easily assign emails to different team members. This aids in less confusion and simpler and faster customer service
You can send private notes to your team members to discuss queries behind-the-scenes before answering a customer.
You can create a library containing the answers to frequently asked questions. Add them to your chat replies in just 5 seconds.
Tag different tickets of your customers to categorize them and make it easier for the support agent to solve those tickets according to the categories.
Desku features everything about the customer you are speaking to within the sidebar-contact details, previous chat, and even their activities from other apps. Give your customers personalized responses based on it.
Features that helps your team grow
Desku is amazing at simplifying the everyday tasks for your team and helping them direct their productivity towards more complicated work. Let your team collaborate and be on top of everything now.
Manage multiple communication channel of customers in one dashboard.
Minimize time wastage by having real-time indicators to preview if someone else is looking or replying to a request
We have advanced filters, quick view options, and search operators to find what you need quickly
No mouse required — Help Scout can be used almost entirely from your keyboard.
Use Desku whenever you want through Native iOS and Android apps
Always be aware of new developments and updates through notifications in your email, browser or mobile device
Improve your service experience by collecting ratings and comments from your customers
Convert emails to tickets and respond to your customers in time with help of a unified ticket dashboard