Be available for your customers when they need you without interrupting your support team for the questions like “Where is my order”? Easily manage routine tasks like product cancellation, and refund requests and easily escalate your efficiency and provide the best experience to your customers.
Customers will always appreciate quick replies to their queries and thus Desku allows you to interact without feeling like having a robotic lengthy conversation. Simply enter your name and email address to get the quick verification.
Show what is relevant to your customers in their self-service experience. Use by default parameters such as order shipment status, and other order details. Let your customers initiate return or cancellations if it meets the policy. Not only to customers but provide your support agents with an efficient service.
Raised efficiency and productivity in work with fine customer management by Desku.
-James, Shopify business owner