Desku: Livechat alternative for unified inbox

Desku is the all-in-one solution where you can rely on running the customer service operations automatically and with better customer query management system. Let’s explore Desku and learn more about it for your business.

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Why do fast growing companies choose Desku over LivechatInc?

Stronger Communication With Customers

So many names, call it the shared, unified, or omnichannel inbox, everything suits well! The Shared Inbox of Desku will make you always think about choosing it as an alternative to Livechat and here is the reason why.

  • It Centralises customer communication from multiple sources or platforms
  • Ecommerce store integration for easy communication with customers
  • Process customer requests like refund/exchange process, viewing order history for reference, basic contact details of customers, and much more.

The powerful shared inbox is filled with rich features that not only manage your customers well but give a memory of a long time of the best customer support service as customers will always remember how were they treated rather than how satisfied were they with your product or service

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Modern Chat Solutions for Modern Business

Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!

  • It can be customized to enhance the branding
  • Knowledge base implementation for customers to help themselves
  • No-Code chatbot builder for quick customer engagement
An alternative to Livechat is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.

Make your customers happier with advanced functionalities

Companies should be equipped with the best tools to manage their customer queries seamlessly. With the advanced features and functionalities of  Desku, customer queries can be managed seamlessly.

  • AI-powered helpdesk customer support that helps manage customer queries automatically
  • Proactive live chat for real-time conversation with customers
  • No-code chatbot builder to provide customer service 24/7 & in the absence of customer support agents
  • Unified inbox to approach multi-channel queries from customers
  • Informative knowledge base to provide self-help options to customers
  • Smart features and functionalities for smart customer support agents to function seamlessly

Desku is a one-stop solution for any business to manage customer queries with ease. Customer support is not just resolving customer’s problems but maintaining and building the customer relationship.

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Desku vs. LivechatInc

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

LivechatInc hurts your bottomline!

LivechatInc penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in LivechatInc?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. For 100 Agents.


Ultimate SME


Flat Fee / Month Billed Annually
freshdesk $82800$46800/Year
zendesk $66000$30000/Year
Intercom alternative logo on a black background. $46800$10800/Year
helpscout $48000$12000/Year

Rightly Planned For Customer Service Needs

It’s a fact! Desku is way ahead in terms of offerings and value.

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