Desku: Tidio Alternative for the smarter customer support

Tidio becomes a bit traditional platform for the modern business owners to manage their customer support. The best Tidio Alternative helps in providing the better customer support

14 Days Free Trial. No credit card required.

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Tidio?

Seamless Integration of major E-Commerce Platforms

Tidio lacks E-commerce store integration and that might not be the right choice for Ecommerce business owners who want to manage customer queries. Desku is one of the best alternative to Tidio;

  • Easily integrates with the main Ecommerce platforms like Shopify and WooCommerce
  • Shared unified inbox for managing customers from Shopify or WooCommerce
  • Common customer details on the sidebar
  • AI functionality to carry easy operations
  • Processing the common Ecommerce tasks like order purchase history, returns and refund process with just one click
  • View previous tickets of Ecommerce customers to refer to the exact problems when needed.

Desku offers specialized e-commerce integration, enabling smooth customer service and support operations for online retail businesses.

desku ai support automations
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Modern Chat Solutions for Modern Business

Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!

  • It can be customized to enhance the branding
  • Knowledge base implementation for customers to help themselves
  • No-Code chatbot builder for quick customer engagement

Alternative to Tidio is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.

Affordable pricing plans that does not burn pockets

The finest thing any business can provide their customer is fair and transparent pricing. It does not only have fair pricing but it is affordable by most businesses, unlike Tidio.

  • It has transparent pricing
  • It does not have any hidden charges to pay later
  • Monthly and Annual pricing plans are available
  • No yearly contracts can be discontinued whenever required

By seeing the uncomplicated pricing plans, it is always trusted by customers and visitors to proceed further. The Tidio alternative, Desku has one of the most affordable pricing plans even for small businesses.

AI tools for Ecommerce

Desku vs. Tidio

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Tidio hurts your bottomline!

Tidio penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Tidio?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. For 100 Agents.


Ultimate SME


Flat Fee / Month Billed Annually
freshdesk $82800$46800/Year
zendesk $66000$30000/Year
Intercom alternative logo on a black background. $46800$10800/Year
helpscout $48000$12000/Year