KnowledgeBase – Knowledge Base Software and Self Hosted Help Center for Your Customers

December 22, 2021 2022-06-18 7:41

Best Knowledge Base Solutions

Turn your customers into evangelists for your product by giving them the tools they need to help themselves.

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knowledge base solutions

All answers in one Knowledge Base for your customers.

Rich Text Editor For Articles

Make easier for your customers to visualise the articles because it is much easy to show than read. Add images, edit the appropriate fonts and texts in the articles to understand better for your customers.

Article Management

Give your customers relief in finding every answer they require from the rich source of article management. Organize, edit, and upload the relevant articles for your customers.

DELIVERABILITY

Connect Desku With The
Software you use every day

Exchange data between Desku & your CRM, create an issue in your project management tool, update case statuses, and more. Integrate our ticketing system with your favorite tools to improve your workflow.

Simple, Yet Powerful Features

Create better Support Services for your Valuable customers.

Knowledge Management

Manage your Knowledge Base Solution categorically. Arrange your articles under a suitable category name, that will make it easier to pick up the exact topic that your customers are looking for.   

Knowledge Management Desku.io
Visual Knowledge Center

A self-service portal

A complete knowledge base self-service portal brings the customer solution without having to contact the Support Agents. 

Article Rating

You can easily update your helpdesk Knowledge Base Solutions by adjusting articles with ratings. It will help you precisely in working out the articles with poor ratings.  

Consistent Branding desku.io

Consistent Branding

Customize your brand's  Knowledge Base section according to your convenience. You can represent your brand and stay in sync keeping it up to date.

Live chat Integration

Let your customers get in touch with the support agents in case of any queries raised while going through any articles in the Knowledge Base. 

Live chat Integration

Simple, Yet Powerful Integrations

Get to work with the tool you love.

powerful integrations

Know What Our Users Say!

Desku bought some marvellous differences in the Business. 

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Clarke Gillebert

Shopify Store Owner

Shopify Business Owner

Desku is the Ecommerce Helpdesk software I've used. I've used it recently and my customers love it. It's easy to use and the team at Desku is always there when I need help.
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Iruka Akuchi

Woocommerce store owner

WooCommerce Business Owner

Desku is a great tool for managing customer service inquiries. It allows us to create and manage ticket responses, which we can apply to multiple tickets.
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Carole Chimako

Envato Author
Desku is the best customer service software for Ecommerce stores. Since we started using Desku, our customer satisfaction scores have gone through the roof.
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Kevin Kay

Business Owner(Envato)
It is very simple helpdesk to use for my business, as it has very straight forward interface and features for using it right. Business flow becomes easier with the time.

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