Ultimate Customer Support Software for SaaS

Struggling with customer retention in the SaaS industry? Desku is your go-to Customer Support Software for SaaS. Elevate customer experience and cut churn rates

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Helpdesk category leader desku

Trusted by 1000+ Support Agents and 350+ Businesses

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Personalized Experiences for Every Visitor

Desku’s AI Chatbot for SaaS : Effortlessly Handle Queries, Segment Users, and Guide Leads for Unmatched Customer Journeys.

Instant Self-Service for SaaS Success

Enable customers to resolve queries instantly, be it account management, product troubleshooting, or renewal processes. Opt for digital or phone support to elevate customer satisfaction.

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Simplify Complexity, Decrease Churn

Customize automation to meet each customer’s specific needs, enhancing your customer service. Convert free users into paying customers, offer tiered support, and boost upselling opportunities with in-built addons. 

Seize and Convert Leads for Turbocharged Sales.

Connect Desku to your website, or your Ecommerce Store to nurture customers. Substitute stagnant forms, deliver pertinent content, and assess and direct leads to your team

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Look what our users have to say

Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.
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Steven G

Customer Experience Manager

Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.
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Shopify Business Owner

Trim Expenses with Smart Automation.

Capture and Convert Leads 24/7 with Desku’s SaaS Chatbot. Instantly Access Accounts, Manage Subscriptions, and Master Onboarding.

Effortless Onboarding Experiences

Streamline product adoption effortlessly, with user guides, feature walkthroughs, and product how-to’s delivered directly in Desku’s SaaS chatbot.

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Instant Account Access Made Simple

Verify user identities and empower them with self-serve automation. Customers can quickly access and update their account details.

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Seamless Subscription Management

Provide on-demand and proactive information to support your paying users regarding plans, renewals, and product promotions, ensuring a smooth transition from free to paid.

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Empower Customers with Quick Issue Resolution

Deliver troubleshooting assistance through chat or phone, offering error triage, browser support, and proactive updates on service interruptions with Desku.

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Features that you will ever need

Automate the complete customer journey using Desku’s AI-powered SaaS chatbot. Accelerate content creation and provide conversational AI that’s both relevant and secure, ensuring accuracy throughout.

Sell faster

Faster sales with AI Generative Tools

Integrate Desku with your current knowledge base and utilize our array of AI tools to swiftly initiate tailored and pertinent automation that adheres to the best practices of conversational design.

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In-Bult Integrations

Integrate with the tools that you use the most so that you do not need to hustle in between multiple platforms. Get everything under one roof hassle free. Partner with the best, build the customer integrations and build internal system stronger.

Intelligently triage

Smartly categorize and direct inquiries.

Allocate agents to foster relationships and increase average contract value through conversations.

Improve automation

Train and Improve Automation

Track achievements and enhance decision-making with Desku's collection of AI-powered analytics. Discover valuable customer insights and unlock every avenue for improvement.