Clarke Gillebert
Shopify Store OwnerShopify Business Owner
Desku is the Ecommerce Helpdesk software I've used. I've used it recently and my customers love it. It's easy to use and the team at Desku is always there when I need help.
Great Ticketing
System For Your Customer.
Escalate your business by providing the best customer support through Ticketing System, Live Chat and an informative Knowledge Base.
Simple, Yet Powerful Features
Powerful combination of helpdesk + Livechat + Chatbots + Knowledgebase
HelpDesk Solution
The tool that can manage a wide range of customers with the help of some sleek features and integrations. Provide assistance, sort customer messages, interact and engage with customers from an all-in-one helpdesk solution-Desku.
Knowledge Base
Provide accurate information in the various sources to your customers and let them help themselves and find answers to the basic queries even in the absence of the support agents.
Livechat
Reach out to customers in no time. Resolve their queries by chatting with them. Let them know you are concerned about them. Chat can be converted into a ticket if queries require time and attention. This is more efficient than a customer waiting for their replies from support agent.
Chatbot
Watch your business grow with the perfect automation of Chatbots that is moving forward with the trend. It is a quick way to establish customer-centric attention to your brand. It becomes much easier for Ecommerce Business to develop without worrying looking at Customer Suppor Services.
DELIVERABILITY
Connect Desku With The
Software you use every day
Exchange data between Desku & your CRM, create an issue in your project management tool, update case statuses, and more. Integrate our ticketing system with your favourite tools to improve your workflow with eCommerce Helpdesk
Know What Our Users Say!
Desku bought some marvellous differences in the Business.
Iruka Akuchi
Woocommerce store ownerWooCommerce Business Owner
Desku is a great tool for managing customer service inquiries. It allows us to create and manage ticket responses, which we can apply to multiple tickets.
Carole Chimako
Envato Author Desku is the best customer service software for Ecommerce stores. Since we started using Desku, our customer satisfaction scores have gone through the roof.
Kevin Kay
Business Owner(Envato) It is very simple helpdesk to use for my business, as it has very straight forward interface and features for using it right. Business flow becomes easier with the time.
Automate Your Customer Support
Desku can be connected with other softwares using native or third party integrations
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