AI Customer Service Software for Small Businesses & Startups
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HelpDesk
The Desku.io HelpDesk unifies every customer conversation - from chat and email, to social - into one smart Inbox powered by AI. Resolve issues faster, collaborate seamlessly, and keep customers happier without having to switch between tools.
AI Chatbot
Desku.io’s AI Chatbot Platform helps startups, SaaS, and ecommerce teams deliver fast, accurate support around the clock. Train your bot in minutes using your Knowledge Base, FAQs, or product data, and watch it automate up to 70% of conversations. It’s the easiest way to boost customer satisfaction while reducing workload.
OmniChannel Support
Bring all your customer conversations into one unified Inbox and eliminate the chaos of switching between tools. Desku.io’s AI-powered OmniChannel Support helps your team respond faster, stay organized, and deliver consistent service across chat, email, and social. Perfect for startups and SMBs who want smarter workflows without extra complexity.
Knowledge Base
Find clear, step-by-step guidance for every part of Desku.io – from first-time setup to advanced automation. This Knowledge Base is built for busy teams who need quick answers, simple solutions, and no-code resources that work instantly. Learn faster, fix issues quickly, and keep your support operations running smoothly.
Live Chatbot & HelpDesk
Software to Simplify Conversation
Growing ecommerce retailers, online SMBs, SaaS startups, and tech companies shouldn’t waste hours switching between tabs just to reply to an individual customer.
With Desku.io, you manage every interaction – chat, email and social – in one simple dashboard that brings your whole team together.
With Desku.io you can:
Manage live chat, email and social messages from one unified Inbox.
Collaborate with your team instantly on customer queries.
Automate repetitive tasks to save time and boost response speed.
Teams that switch to Desku.io cut average response times by over 50%
Launch Your AI Chatbots Without a Single Line of Code
No coding required – get your powerful AI Chatbot live in minutes, not hours.
Desku.io makes automation effortless for growing Customer Support teams that need quick, reliable responses without a developer’s help.
With our no-code builder, you can:
Build conversational flows using drag-and-drop.
Automate FAQs, orders, and appointment queries.
Offer 24/7 self-service on chat, social, and WhatsApp.
Perfect for non-technical business owners and busy teams.
AI Customer Service Software That Grows With You
From a small business owner to a 75-agent team, Desku.io’s no-code AI HelpDesk for startups scales effortlessly from your first few customers to thousands.
Integrates with Ecommerce, CRM, and collaboration apps.
You’ll be up and running in under an hour.
Used Daily by Teams from Shopify Stores to SaaS Startups.
Built for Simplicity, Designed for Savings
With Desku.io, you get the same capabilities as Intercom or Zendesk – at a fraction of the cost, thus saving you money.
Simple pricing, no-code setup, and real results that grow with your business.
Based on Average User Data across 500+ SMB Accounts.
It helps growing businesses deliver faster replies without the cost or complexity of Legacy platforms.
Businesses from Ecommerce to SaaS rely on Desku.io’s AI Chatbot for Multi-Channel Customer Support to power conversations, build trust, and scale support.
Join 500+ Teams Already Using Desku.io
“We replaced three different tools with Desku.io, and our team couldn’t be happier. We saved money and now have a single source of truth for all customer queries.”