Visitors List

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Join 500+ Satisfied companies

Turn Conversations with Your Visitors into Conversions

Thanks to Desku’s real-time visitor monitoring, you can see what your website visitors are looking for and reach them at the right moment.

See Who is Visiting Your Website in Real Time

View all essential info about your visitors in a handy sidebar

Simplify Work with a Help Desk Ticketing System

Improve your time to resolution and customer satisfaction with a smart ticketing system. Manage, assign, and reply to customer requests in one place.

Contact details

See who you are talking to and their relevant details.


Greet visitors based on their location and make conversations more personal.

Simplify work
Device info

Hyper personal customer service with Data

Improve your time to resolution and customer satisfaction with a smart ticketing system. Manage, assign, and reply to customers requests in one place.

The browser and operating system

Know the browser and operating system your customers use.

Last visited page info

By monitoring the pages they visited, you can figure out what they are after and pitch them relevant product recommendations.

Proactively Start Conversations

Send proactive chat messages or product recommendations based on your visitor’s browsing history.

Desku helped KoinX Automate their customer support with Eva AI Chatbot , resulting in 85% less customer service queries and higher customer satisfaction.

Prabhat Barre
Customer Service Specialist
Proactive chat

Know your customers and what they click on



59% of consumers and 76% of B2B buyers expect store owners to know their unique needs



Customer service agents ask for a customer’s name 21% of the time, on average



70% of the customer’s journey is based on how the customer feels they are being treated



If the company’s customer service is excellent, 78% of consumers will do business with them again, even after a mistake



33% of customers are most frustrated by having to wait on hold. 33% are most frustrated by having to repeat themselves to multiple support reps



80% of those who classify themselves as frequent shoppers say they only shop with brands that personalize their experience

Frequently Asked Questions

It is a feature that allows you to see what your website visitors are doing in real time.
You can see details like contact information, location, and device information.
Yes, it is included with the Desku helpdesk software. For heavy usage you can also upgrade limits.
Multiple team members can access the list simultaneously.
You can access it through the Desku helpdesk dashboard.