Ecommerce

Give Shoppers 24/7 Retail Therapy

Desku’s AI-Powered Platform Seamlessly Integrates with Third-Party Tools and Streamlines Tasks, Handling Everything from Basic Shipping Queries to Advanced Operations such as Refunds and Exchanges.

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Trusted by 1000+ Support Agents and 350+ Businesses

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Transform Chats into Purchases

Desku’s Ecommerce Chatbot Leads Customers from Interest to Purchase, Providing Proactive Shopping Assistance, Order Updates, and Tailored Offers to Foster Loyalty and Drive Conversions.

Resolve Queries Automatically and Quickly

Seize Every Sales Opportunity Without Fail. Automatically Address All Inquiries, from Product Suggestions to Order Tracking, Exchanges, and Refunds – No Exceptions.

A mobile app for ecommerce with a text message on it.
An ecommerce mobile app showcasing a pair of shoes and a graph.

Embrace the Customer Loyalty with Personalisation

Connect Desku’s no-code ecommerce platform Integration and conduct the shopping operations under one platform. Improve the customer journey like never before.

Scale Customer Support with Desired Budget Capacity

Effortlessly Expand Support to Handle High Ticket Volumes During Peak Shopping Seasons, Providing Exceptional Customer Experiences without Adding More Staff.

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Look what our users have to say

Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.
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Steven G

Customer Experience Manager

Blue jeans
Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.
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James

Shopify Business Owner

Shopify 1

Retail Therapy Simplified

Effortlessly Assist Customers in Instantly Finding the Information They Need to Make Buying Your Product a Breeze.

Personalised Shopping Experience

Customers Can Easily Handle Everything from Checking Inventory to Accessing Size and Style Guides, Even Matching Accessories.

An ecommerce mobile app with a candle and a message on it.

Promotions and Loyalty Programs

Boost Conversion Rates and Grow Cart Sizes with Precise Offers, Coupons, and Rewards. Evaluate Personalized Offer Impact through Effortless Codeless A/B Testing.

A mobile app that combines ecommerce functionality with a text message that reads 'boom iobears'.

Faster Purchase with product recomendation

Provide Product Recommendations and Upsell Ideas. Empower Customers to Easily Add Items Directly to Their Cart.

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Notify Customers for Quick Updates

Deliver Timely Order Updates, Instant Access to Returns and Account Changes, and Earn Customer Loyalty.

An ecommerce mobile app with a text message that says,'born candles'.

Simplified Features, Finished Goals

Elevate Multilingual Self-Service Across Channels with Desku’s Ecommerce AI Chatbot. Integrate for Tailored Shopping Experiences that Drive Conversions

Launch automation

Start automation at lightning speed

Revamp Workflow with Our AI Tools: Instant Ecommerce Automation and Rapid Content Creation.

Drive sales

Increase Sales with On-Demand Retail Shopper.

Convert Shoppers with Personalized Recommendations. Cut Cart Abandonment, Boost Lifetime Value.

Automate shopping

Multi-Channel Automated Shopping Experience

Engage Customers Across All Channels with Effortless 24/7 Self-Service Automation – No Duplicate Work Needed. Enhance CX on Web, Mobile, Social, SMS, and Phone.

Improve automation

Scale Automation and Grow

Address Queries in 50+ Languages with Human-Like Understanding. Train Your Bot in English or a Blend of Languages Using Our Cutting-Edge Language-Agnostic Model