Shopify Integration

What is Shopify?

Shopify is an eCommerce platform that helps in connecting your stores in no time. It is an opportunity for Shopify Business Owners to connect with Desku for carrying out better Customer Care Services. Shopify customers can be managed in organised ways with the organised Ticket Generation and other sleek features present with Desku.

What are the key features of Shopify?

1. Storefront Customization: Shopify provides a range of customizable themes, allowing you to design your online store to fit your brand. You can easily adjust colors, images, and layouts.

2. Product Management: Shopify allows you to add an unlimited number of products to your store. You can also organize your products by category, type, season, sale, and more.

3. Shopping Cart: Shopify’s shopping cart supports 100+ external payment gateways from around the world. It also offers a free SSL certificate and automatically calculates taxes.

4. Mobile Optimization: Shopify themes are mobile responsive, meaning they automatically adjust to fit the screen size of any device. There’s also a free Shopify app for managing your store on-the-go.

5. SEO and Marketing Tools: Shopify includes SEO features to help your store rank higher in search engine results. It also integrates with social media platforms and offers features like discount codes and gift cards.

6. Analytics: Shopify provides detailed analytics and reports to help you track your sales, customer behavior, and other important metrics.

7. App Store: Shopify’s App Store offers a wide range of additional features and services from third-party developers. You can find apps for inventory management, bookkeeping, social media integration, and more.

8. 24/7 Support: Shopify offers 24/7 customer support via email, live chat, and phone.

9. Multi-Channel Selling: Shopify allows you to sell your products directly on multiple online marketplaces and social media platforms, including Facebook, Instagram, Amazon, and eBay.

10. Shipping Features: Shopify integrates with major shipping carriers to offer calculated shipping rates, or you can set up your own shipping rates. Shopify also offers its own fulfilment service, called Shopify Fulfillment Network.

How does Desku help in managing your Shopify store?

• It helps in viewing the profiles of Shopify Customers.

• Orders can be tracked through the shipping status of the product from Shopify next to the live chat and ticket conversation.

• Keep up with the real-time record of Shopify Customers.