Revolutionize Your Business with WhatsApp Ecommerce

Boost sales with WhatsApp Chatbot For Ecommerce and drive automation to scale the customer engagement like never before.

Whatsapp ecommerce is a popular mobile app that allows users to connect with others and engage in various online transactions. With its seamless messaging and secure payment features, whatsapp has become one of the most trusted platforms for

Join 50,000+ brands improving their customer service with Desku

Get Your Hands on WhatsApp Business Ecommerce Solution

From Ecommerce Chatbots on WhatsApp to the final purchase. Desku helps in leveraging the sales with the power of automation.

WhatsApp Ecommerce Integration: Catalogues and Carts

Craft a seamless customer journey, introducing products via WhatsApp for Ecommerce like catalogues and carts to make easy hassle-free purchase.

Samsung e-commerce - whatsapp ecommerce
Bank of benedo offers a convenient whatsapp ecommerce solution, allowing customers to easily make transactions and communicate with the bank through secure and user-friendly whatsapp messages.

Easy Business with Custom Notifications & Auto-Replies

You do not require complicated flows and path builders to manage customer conversations. Create simple automated workflows to improve customer experience with WhatsApp for Ecommerce

Bulk Campaigns &

Create recall and boost sales by reaching out to your customers with personalized and effective communication.

A screenshot of whatsapp's new broadcast channel for ecommerce.
A screenshot of the whatsapp chat screen featuring ecommerce.

Shared Team Inbox

Many agents can collaborate to provide quality customer service by using one single Whatsapp Number.

Fast-Growing SMBs in India trust with WhatsApp Ecommerce API

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89% Higher average CSAT rating

A blue and orange person icon on a white background for whatsapp ecommerce.

133% Higher agent efficiency

An ecommerce shopping cart icon on a white background.

60% Increase in abandoned carts recoveries

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75% Boost in customer engagements

Frequently Asked Questions (FAQs)

A WhatsApp ecommerce chatbot is a chatbot designed to interact with customers and facilitate ecommerce transactions on the WhatsApp messaging platform.

A WhatsApp ecommerce chatbot can benefit your business by providing instant customer support, automating order processes, offering personalized recommendations, sending order updates, and increasing customer engagement and satisfaction.

The features of a WhatsApp ecommerce chatbot may include product catalog display, order placement and tracking, payment integration, automated responses, FAQ handling, customer profiling, and integration with CRM systems.

A WhatsApp ecommerce chatbot works by integrating with the WhatsApp Business API to send and receive messages, interpret customer queries, provide relevant information, and process transactions using predefined conversational flows and automated responses.

Limitations of using a WhatsApp ecommerce chatbot may include limited customization options, potential language or regional restrictions, dependence on the WhatsApp platform’s availability and policies, and the need for ongoing monitoring and maintenance.