Desku vs. Zendesk

Desku provides a simple, easy-to-use overall customer management support platform for growing businesses.

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What makes Desku better than Zendesk?

Desku is simple and lets you focus on your business with accurate feature functionality of customer management. In contrast, Zendesk being a massive product is focused on the enterprise sector with a complicated pricing structure.

Easy Onboarding

Start managing customer support in minutes with easy onboarding steps. No complicated structure, immediately get started with Desku.

24*7 Support Response

Desku is here to answer your queries 24*7, regardless of timezone. Our support agents will be here to assist with the solutions.

Not burning your pocket

More affordable than Zendesk with the availability of more features too. Desku is perfectly affordable for small and medium scale business to manage their customers.

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Unsatisfied with Zendesk?

We support our customers on their journey of Customer Management. Do not wait for long if you are stuck with the Helpdesk with no efficiency, easily migrate your Zendesk data to Desku in seconds and know why at least 50% of the customers switched to Desku from Zendesk.

Compare on price

10 Users 25 Users 50 Users
Desku Standard $190/ month $475/ month $950/ month
Zendesk Team $490/ month $1225/ month $2,450/ month
Annual Savings $3600/ Year $9,000/ Year $18,000/ Year

Transparent Pricing

Per-user clear pricings

Pay only for what you are using with Desku, no extra charges are applied.

Know the worth of paying

No hidden fees and other restrictions on features inside.

No bonded contracts

No commitments to using the Desku for your customer management.

Starting at

Simple and affordable support tools for startup teams
$19-Per agent billed monthly


Per-agent per month
billed annually

Desku is for you if…

Desku fits right when you are a customer-centric company and looking to provide the best services to your customers.

With the help of Desku’s Live Chat and Ticket Management feature, you can overcome the delayed engagement with your customers.

Customer-centric companies generally escalate their business in no time where Desku can be your best business partner.

There are absolutely no hidden charges or other extra charges, pay for what you need and require for your business.

No charge for importing Zendesk data in Desku

Easily import all your customer tickets in Desku and make the customer management support journey smoother with the best features and integrations inside.

What you can do with Desku


Shared Inbox for team

May your team consists of multiple people, streamline your customer support by staying on the same page with the help of Shared Inbox and providing faster customer support.

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Answer customer faster and more efficient

Simply integrate your WhatsApp Business account to manage customer support by replying instantly to your customers from Desku itself. Do not let your customers wait in line who are contacting you from different mediums.


Meet our no-code Bot Builder

Create powerful chatbots with No Code Chatbot Builder which will be a conversational bot to engage with your customers, and collect leads and feedback – without writing code.

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Live Chat

A simpler way to talk to your customers

Easy conversation with customers, provide the help centre in the live chat widget itself. Let them know everything that they are looking for from the same tool.

Social Media

Turn on social interactions into sales without slowing down support.

Get yourself a powerful centralized helpdesk that enables your agents to extend a phenomenal shopping experience on Facebook, Instagram, Twitter, and much more.

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