A blend of powerful AI Bots and Helpdesk support to cut costs in half, a stress-free support team, and forever happy customers.
Centralise Proactive Chats, Help Desk Operations, and Chatbot, and streamline every customer query under one platform.
AI Bot which is powered by OpenAI gives automated responses to repeated questions. Advanced AI uses the language models and Eva Solves almost all the difficult problems and customer queries.
EVA can resolve over 50% of your customer questions instantly and accurately, so your team can focus on more high-value conversations.
In-Built Chatbot, that helps in drag and drop customer interface. It is highly customisable and can be previewed before launching.
Activating the AI is easier like never before. It does not take much time. Few minutes to set and you are good to go.
Eva AI easily incorporates the human handoff to the support agent to have conversation with customers when they need humans to talk to.
Absolutely easy to build and control automation through drag and drop interface. Build automation, create customer experiences, and increase brand value.
The automation is easy to deploy, as it requires “no-coding” knowledge. Simply drag and drop.
No idea how to build the automated workflow? Leverage the dozens of pre-built templates and get started.
We want your manual efforts to vanish. Use pre-built templates to send messages to customers.
Proactive replies, email marketing, customer engagement, and powerful retentions are now possible with the automation controls of Desku
Start automations in various ways, connecting users and combining multiple triggers.
Verify user requirements with unlimited, advanced filters at your fingertips.
Utilize Actions to craft any process, whether internal or external, once the user enters the automation
Craft custom chatbots for any need. Choose from endless options to kickstart communication.
No coding needed; click and drop with our simple visual automation creator.
View logs for user data, triggers fired, conditions checked, or action paths taken.
Connect automation paths to create the ultimate customer journey, as simple or complex as needed.
Automate chat parts to save agent time. Add knowledge base topics or follow-up emails for missed chats.
Mix in automated email campaigns. Set A/B testing on actions or conditions, and send quick follow-ups after a chat.