11 Best Social Media Customer Service Software for 2024
Why Social Media Customer Service Matters?Social media isn’t just for sharing updates and posting photos anymore. It has become a critical space for customer service
Automate 70% of Inquiries with AI-Driven Customer Service. Increase lead conversion, deliver exceptional support and boost your revenue with our AI Customer Service Software.
Increase your lead conversion, deliver exceptional support, and boost your revenue with our advance AI-powered customer service solution.
Automate responses to common customer queries, freeing up your team for more complex issues.
Say Hello to your new team member!
Built on your own knowledge base, data, and integrations, this fully autonomous AI Agent can instantly answer tickets, perform actions, and match your brand’s tone of voice.
Respond to 56% more customer messages in the first year.
Decrease your teams response times by an average of 30 minutes.
Businesses report increased loyalty by focusing on customer service.
Reduce email volume by 30% with self-serve support.
Stay Connected: Utilize Our Live Chat Feature for Instant, Real-Time Communication with Customers
Unleash the power of customer service – a 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation
Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base
The best of AI-first customer service. Free Forever Plan. No credit card required.
Desku is capable of handling customer order inquiries. Need to edit or cancel an order? Yuma can autonomously handle those requests as well.
Guide customers on returns/refund process and answer exchange queries with Desku to streamline processes and boost customer loyalty.
Desku auto-tags tickets by intent for smart sorting, deferring to human agents when a personalized human response is needed.
Let Desku handle WISMO and tracking inquiries, freeing agents for meaningful customer interactions, enhancing overall customer experience.
Protect your reputation with Desku by autonomously addressing feedback on review platforms and escalating critical reviews to managers.
Leverage Desku’s pre-sales abilities and seal the deal by promptly addressing your customers' pre-sale inquiries during their buying journey.
Handle complex post-purchase technical inquiries with Desku to boost satisfaction, efficiency, and repeat business.
Why Social Media Customer Service Matters?Social media isn’t just for sharing updates and posting photos anymore. It has become a critical space for customer service
Looking for the right customer service tool can be a challenge for small businesses, especially when balancing cost, functionality, and ease of use. While Gladly
Collecting customer feedback isn’t just about finding out what’s working. It’s about discovering how to improve and keep customers satisfied. For small and medium-sized businesses
it takes just 5 minutes to onboard and get started with