#1 AI Customer Support Software for
E-commerce & SaaS

Revolutionizing E-commerce and SaaS with Superior AI-Driven Customer Service Increased Efficiency | Enhanced User Experience | Enterprise Grade Solution

Trusted by 1000+ Support Agents and 350+ Businesses

Automate conversations with
the power of AI

Minimize support workload and enhance customer happiness instantly with Desku’s AI-driven chatbots and automation utilities.

Top-notch AI-driven customer support solution in no time with Desku
50% Less Support queries using Desku
Scale support without sacrificing customer experience

Workflows

Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

Enhance Customer Support with worlds fastest shared inbox

Experience lightning-fast, easy-to-use, AI-enhanced inbox optimized for efficiency — perfect for modern support teams

Ticketing

Effortlessly team up with coworkers to promptly resolve intricate issues

Omnichannel

View all your customer support interactions in one location

Ticket Assigning

Quickly team up with peers to solve complex issues

Customer Details

Combine your customer data and strengthen your team with all the details they need

SLAs

Enhance Customer Service with Our Integrated Service Level Agreement Feature

Communicate Real-Time with Customers

Stay Connected: Utilize Our Live Chat Feature for Instant, Real-Time Communication with Customers

Instant Customer Interaction
Boost Customer Engagement
A seamless, beautiful customer experience

Empower Users with Easy Knowledge Base Creation

Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base

Full team access so everyone can contribute to articles.
Mobile optimized for easy accessibility on all devices.
Complete brand control ensuring your brand looks great.

No Code AI Chatbot Builder

Unleash the power of customer service – a 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation

Deliver support at the exact right moment
Give your customers more flexibility and control over support channels
A seamless, beautiful customer experience

What our customers have to say 🤟

Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.

Steven G

Customer Experience Manager

I am so glad I found them. The support is amazing and product is solid. Features work as promised and new features arrive before promised. I wasted several months with LabiDesk but glad that Desku.io is living up to my expectations. It is one of the finest customer support..

James

Shopify Business Owner

Desku have the best team that solves and responds to the queries faster. Everytime had the best experience in terms of customer management for my own company. The automation that Desku provides like Rules and Macros, that helps in auto-closing tickets. I loved it!

Serena T

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

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