Customer Service Software
that covers all your business needs

70% Faster Customer Service with our Unified inbox, Conversational AI, and Powerful Automation. Connect with customers through their favorite communication channels.

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Helpdesk category leader desku
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Trusted by 1000+ Support Agents and 350+ Businesses

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Automate conversations with
the power of AI

Minimize support workload and improve customer happiness instantly with Desku’s AI-driven chatbots and automation features.

Workflow

Workflows

Effortlessly create potent automations without coding using bots, triggers, conditions, and rules — all in Desku
Ai-powred-inbox

AI-powered Inbox

Use Desku to instantly write replies, recap conversations for others, and make new support answers.
Ticket-suggestions

Suggested Answers

AI feature promptly suggests intelligent responses, enhancing efficiency in customer support interactions
Ticket-summary

Ticket Summary

AI-powered ticket summaries, streamlining your customer support process for efficiency and speedy response
Eva-ai

Eva AI

Our AI-powered bot automatically and accurately answers support questions with zero training required.

Enhance Customer Support with worlds fastest shared inbox

Experience lightning-fast, easy-to-use, AI-enhanced inbox optimized for efficiency — perfect for modern support teams
Shared team email inbox desku
Ticketing

Ticketing

Effortlessly team up with coworkers to promptly resolve intricate issues
Omnichannel

Omnichannel

View all your customer support interactions in one location
Ticket assistance

Ticket Assigning

Quickly team up with peers to solve complex issues

Customer Details

Combine your customer data and strengthen your team with all the details they need
Customer-detail

SLAs

Enhance Customer Service with Our Integrated Service Level Agreement Feature
Sals

Communicate Real-Time with Customers

Stay Connected: Utilize Our Live Chat Feature for Instant, Real-Time Communication with Customers
Livechat
Knowledgebase

Empower Users with Easy Knowledge Base Creation

Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base

No Code AI Chatbot Builder

Unleash the power of customer service – a 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation
Ai chatbot

What our customers have to say 🤟

Desku has so much integration between Shopify, Instagram, and Facebook. The Facebook ad commenting has been very interesting. People have been converting right there, thanks to a simple social interaction.
A man in a blue suit is smiling while using customer support software for ai customer service.

Steven G

Customer Experience Manager
I am so glad I found them. The support is amazing and product is solid. Features work as promised and new features arrive before promised. I wasted several months with LabiDesk but glad that Desku.io is living up to my expectations. It is one of the finest customer support..
A man wearing glasses and utilizing customer support software.

James

Shopify Business Owner
Desku have the best team that solves and responds to the queries faster. Everytime had the best experience in terms of customer management for my own company. The automation that Desku provides like Rules and Macros, that helps in auto-closing tickets. I loved it!
A smiling woman in a striped shirt sitting at a desk, using ai customer service software.

Serena T

Explore Powerful integrations

Seamlessly integrate automation, conversations, tickets, customer data, and reporting. Enhance team productivity by linking all your existing tools to our platform
Integration 1

Advance Reporting

Enhance the efficiency of your bots and team by leveraging adaptable and personalized reports

Customer data

Access, categorize, and refine all your customer data, tailoring it to best suit your business needs

Custom Actions

Fuel bots and workflows with real-time customer data from other tools—no technical expertise needed

Apps and integrations

Unify all your tools and expand existing workflows with over 30+ integrated apps

APIs and webhooks

With power of webhooks and APIs take your support automation to next level

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