One Inbox, Every Channel

AI Customer Service Software That Works for You, Not the Other Way Around

Desku is an AI-powered customer service software and modern helpdesk built for support teams and small businesses. Deliver faster support, automate common queries, and manage every customer conversation—across live chat, email, and socials—in one unified inbox.

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#1 Customer Support Software based on 500+ reviews on

Trusted by 500+ brands | From their first sale to scaling globally, fast-growing teams rely on Desku.

EVA – Your 24/7 AI Chatbot

Desku’s no-code AI chatbot automates pre-sales, FAQs, and order-related queries. Deliver fast answers, qualify leads, and free your team for complex issues.

AI Co-Pilot – The Smartest Agent on Your Team

Instantly respond to tickets, take action, and stay on-brand—powered by your help docs, CRM, and chat history. This autonomous AI Agent uses your data to resolve tickets, perform tasks, and match your brand’s tone.

Why Teams Choose Desku?

Respond 56% faster in your first year

Cut response time by 30 minutes on average

Boost loyalty by 90% with faster, smarter support.

Reduce email volume by 30% Within first month.

Real-time conversations that feel personal

Engage instantly with website visitors and convert more leads.

No Code AI Chatbot Builder

Unleash the power of customer service – a 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation

Empower Users with Easy Knowledge Base Creation

Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base

How Desku compares with others

Affordable Alternative to Intercom for Growing Businesses

Cost Effective & Better to Helpscout

Better then Tidio for Your Business

Best Alternative to Gorgias for Your Business

Everything you need to automate your customer service

Build from scratch

Integrate with Knowledge bases

Document and pages

Messaging Channels

Ecommerce Stores

Already using a helpdesk? Switching to Desku is easier than you think.

We get it—changing your customer service software can feel like a hassle. But with Desku, migrating from tools like Intercom, Zendesk, or Freshdesk is fast, simple, and fully supported. That’s because we’ve built everything to make switching smooth:

🔄 Easily Migrate Your Data

Seamlessly move your tickets, contacts, and conversations to Desku from your existing helpdesk software.
One-click migrations from Intercom, Zendesk, Freshdesk, and more.

🚀 Learn Desku in Under an Hour

Snappy video tutorials help your team go from zero to live in less than 60 minutes.

⚙️ Setup in a Snap

Our Onboarding Guide, built from onboarding 500+ teams, gets you up and running in a day.

📄 Stuck in a Contract?

Ask us about our contract buyout program to switch without delay.

Helpful resources

Top 11 best customer service software in 2024 – ultimate guide (2)

Desku is the AI Helpdesk You’ll Actually Enjoy Using.

Desku is an affordable, AI-first customer service platform that helps small enterprises support customers faster, collaborate better, and grow with confidence.