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Agent Based
Unlimited Agents

Desku Software with Unlimited Agents

  • Free 15-day trial
  • Cancel anytime
  • No card required
Pay Annually, Get 35% Discount
  • Pricing Startup

$19

Per user per month

  • Perfect for Startups
  • No credit/debit card required
Start for free
  • Unlimited Tickets
  • Up to 5 Email Address
  • Unlimited Knowledge Base
  • Team management
  • Advance Reports
  • Macros and rules
  • Integration Access
  • Whitelabel & CNAME
  • Shopify integration
  • Woocommerce integration
  • Magento integration
  • CSAT
  • In App Surveys
  • Facebook Integration
  • Whatsapp Integration
  • Instagram Integration (Soon)
  • Team Team

$49

Per user per month

  • Perfect for Small Team
  • No credit/debit card required
Start for free
  • Unlimited Tickets
  • Unlimited Email Address
  • Unlimited Knowledge Base
  • Team management
  • Advance Reports
  • Macros and rules
  • Integration Access
  • Whitelabel & CNAME
  • 3 Shopify integration
  • 3 Woocommerce integration
  • CSAT
  • Magento integration (Soon)
  • In App Surveys
  • Facebook Integration
  • Whatsapp Integration
  • Instagram Integration (Soon)
  • Business Business

$59

Per user per month

  • Perfect for Business
  • No credit/debit card required
Start for free
  • Unlimited Tickets
  • Unlimited Email Address
  • Unlimited Knowledge Base
  • Team management
  • Advance Reports
  • Macros and rules
  • Integration Access
  • Whitelabel & CNAME
  • 3 Shopify integration
  • 3 Woocommerce integration
  • CSAT
  • In App Surveys
  • Facebook Integration
  • Whatsapp Integration
  • Instagram Integration (Soon)
  • Magento integration (Soon)
Pay Monthly
  • Pricing Startup
  • Perfect for Startups
  • No credit/debit card required
Get a Price Quote
  • Team Team
  • Perfect for Small Team
  • No credit/debit card required
Get a Price Quote
  • Business Business
  • Perfect for Business
  • No credit/debit card required
Get a Price Quote
UsageStandardProBusiness
No of AgentsUnlimitedUnlimitedUnlimited
Tickets Per Year12,000 / year30,000 / year120,000 / year
Ticket Overage$0.15 / ticket$0.10 / ticket$0.05 / ticket
Contacts / End-usersUnlimitedUnlimitedUnlimited

Save big with Desku.io

Stop paying thousands of dollars per year for other tools and start saving with Desku.io.
Logo

Pro

$499

Flat Fee / Month Billed Annually
Try for Free
  • Unlimited Agents
  • Unlimited Articles
  • Unlimited End-users
Vs logo
PriceSave
Freshdesk $2450$1951/month
Zendesk $3950$3451/month
Happyfox $2450$1951/month
Helpscout $2000$1501/month

Plan comparison

Compare the features and benefits of each plan. Still unsure which plan is best for you? We’re here to help
Ticket Management StartupTeamBusiness
Email to Tickets
Ticket History
Ticket Tags
Message Tags
Canned Responses
Split Tickets
Clone Tickets
Related Tickets
Parent-Child Tickets
Spam Tickets
Suspended Tickets
Deleted Tickets
Private Tickets
Ticket Insights
Ticket Worklog
Edit & Delete Message
Merge Ticket
Lock Ticket
Ticket Sharing
Export Tickets
Bulk Edit
Convert Ticket Message to KB
Satisfaction Surveys (CSAT)
Embedded Web Widgets
Embedded Web Forms
Ticket Approvals
Activity/Task Management
Category based Email Support
Attachment File storage25 GB100 GB1 TB
Knowledge Base StartupTeamBusiness
Public Knowledge Base
Article Comments
SEO for Knowledge Base
Link KB Article in Ticket
Article Advance Filter
Show Popular, Recent, Related Articles
Estimate Read Time
Full Screen Editor
Customer Portal
Print Article
Internal or Private Knowledge Base
Article Template
Article Sections (Hierarchy)
Approval Workflow Status
Auto Save in Drafts
Article Versioning & Restore
Tag Management
Article Insights
Article Feedback
Clone Article
Share Article
Automatic Sitemap Generation
Auto Suggest Articles
Insert KB Article in Ticket Response
Article Expiration
Article Status Indicator
Knowledge Base Specific to a Contact Group
Multi-brand Knowledge Base
Automation & SLA StartupTeamBusiness
Ticket Auto Assignment (round robin)
Event-Based Rules (Create and Update Trigger)
Time Based Rules (Time Trigger)
Number of SLA Rules Single MultipleMultiple
SLA Reminder Notification
SLA Escalation Notification
Business Hours and Holidays List SingleMultipleMultiple
Customization StartupTeamBusiness
Ticket Custom Fields
Ticket Form Fields
Contact Custom Fields
Contact Group Custom Fields
Field Dependencies
Field Display Condition
Custom Views
Agent Portal Customization
Customer Portal Customization
Custom Status
Custom Agent Roles
Custom Email Template
Customer Management StartupTeamBusiness
Unlimited Contacts
Unlimited Contact Group
Contact Activity History
Contact Group Activity History
Contact Impersonate
Contact Custom Fields
Contact Group Custom Fields
Merge Contact
Add Contacts to Multiple Contact Groups
Help Desk StartupTeamBusiness
Rebranding
Custom Emails (Email to Ticket)2510
Multi-brand Help Desk5 brands
Multi-brand Knowledge Base
Multi-brand with Custom Domain Mapping
Multi-brand with Custom SSL Certificate
SecurityStartupTeamBusiness
Built-In SSL
Digitally Signed Emails (DKIM) and DMARC
Email SPAM Control
Roles and Permissions
Custom Domain Mapping
Social Login Integration
Single Sign-On (OAuth and OpenID)
Advanced Password Polices
Audit Logs
Custom SSL Support
Dashboard & ReportsStartupTeamBusiness
Support Monitoring Dashboard
Support Traffic Dashboard
SLA Dashboard
Work Log Report
Ticket Conversation Report
CSAT Dashboard
Agent/Group Performance Dashboard
Export Report
Integrations StartupTeamBusiness
Rest API Rate (Requests per Minute)100300500
Webhooks
3rd Party Integrations StartupTeamBusiness
Zapier
JIRA
Salesforce
Microsoft Teams
Custom Apps
Google Drive
Microsoft OneDrive
Dropbox
Support StartupTeamBusiness
Email Support - 24X5
Chat Support - 24X5
Migration Assistance *
Try for freeTry for freeTry for free

Frequently asked questions (FAQs)

BoldDesk offers a truly unlimited number of agents. There is no need to pay per seat, agent, user, or license.
Support agents are essentially customer service representatives. To use the service, each agent, admin, or manager requires their own license. On any plan, you have the option to add as many agents as you want.
Your 15-day free trial gives you full access to all the features of your chosen BoldDesk plan. After the trial period, your data will be retained for 7 days to help upgrade your plan.
Credit card payments are accepted for our subscriptions. We currently accept Visa, MasterCard, and Maestro. If your company is unable to pay by credit card, please contact us at sales@desku.com to arrange an alternate payment method.
You can change your subscription plan at any time. For upgrades, the change will take effect immediately and will be charged pro-rated. For downgrades, no refunds are available for the unused portion of your plan, so changes will take effect after the current billing cycle.
You have the option to cancel your subscription at any time. However, your subscription will remain valid until the end of your billing period.