Author Rhett Freeman

Rhett Freeman

Content Writer at Desku.io

LinkedIn

About

Rhett is a content writer at Desku with over 8 years of experience in copywriting, journalism, and research, with a passion for websites, AI, and what’s happening in the tech space.

 

He writes informative blogs, news articles, and guides that not only explain complex subjects but also make them accessible and easy to read. Rhett’s clear, descriptive writing style, combined with attention to detail (and a little humor for good measure), lets him provide valuable resources for anyone looking to learn about AI customer service, automation, and the technology behind it.

Latest Articles by Rhett Freeman

Blogs

Automate Customer Support with AI: A Practical Guide 

Learn how to automate customer support with AI. This guide covers proven ...

Blogs

What Are No-Code AI Chatbot Solutions for Startups? 

No-code AI chatbot solutions for startups are tools that help you automate customer ...

Blogs

What is an AI Chatbot for Customer Support Teams?

Customer support teams are handling more messages than ever across live chat, ...

Blogs

AI Live Chat Solutions for Small Businesses: Smarter Support Without More Staff

For most small businesses, customer support isn’t handled by a dedicated team. It’s usually shared between ...

Blogs

Live chat vs AI Chatbot for Customer Support: Which One Should You Use?

Customer support doesn’t work the way it used to. People now expect fast answers, even outside ...

Blogs

How To Use An AI Customer Support Platform for Small Businesses (Without Hiring) 

Imagine a small support team starting the day with a full inbox. ...

Blogs

10 Must-Have Features in an AI Customer Support Platform

Support teams handle various questions each day, so they need a tool ...