Solutions – AI Chatbot Platform

Build Smarter Customer Support with Desku’s AI Chatbot

Built for startups, SaaS, and Ecommerce businesses. It helps you launch intelligent, no-code chatbots that handle customer questions, capture leads, and support your team 24/7.

That’s where Desku.io’s AI Chatbot Platform changes everything. No technical setup. No coding. Just instant automation that feels human.

Instant Setup • No Credit Card

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Why Choose Desku.io's AI Chatbot Platform

Enterprise power. No-code ease.

Desku.io gives startups, SaaS, and Ecommerce teams the automation power of enterprise tools – without the complexity or cost.

Whether you’re managing a few chats or thousands, your support stays fast, consistent, and personal.

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higher customer satisfaction
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Of Repetitive Queries Automated
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Key Features of Desku.io's AI Chatbot Platform

Everything you need to build, train, and scale smarter conversations – no coding required.

From first message to in-depth analytics, Desku.io’s AI Chatbot Platform gives your team the tools to automate, personalize, and improve every customer interaction. 

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Discover How Automation Transforms Customer Conversations

Who Is It For?

Built for teams that value speed, service, and scale.

Whether you’re running an online store, a SaaS company, or a fast-growing startup – Desku.io adapts to your workflow so you can focus on growth. 

Ecommerce Businesses 

Automate order tracking, returns, FAQs, and product queries – freeing your team to focus on driving sales and customer loyalty. 

SaaS Companies

Handle onboarding, billing, and support with AI-powered accuracy. Deliver instant, round-the-clock help that improves retention. 

Startups & Small Teams

Scale Customer Support without extra hires. Launch once, and let your Chatbot handle the workload 24/7 while your team builds the business. 

Designed for Every Team, from First Sale to Full Scale.

Results That Speak for Themselves

Smarter automation. Real business impact.

Brands using Desku.io’s AI Chatbot Platform experience faster response times, happier customers, and higher conversion rates – all while reducing manual workload. 

Handles 50–70% of Support Tickets autonomously
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Faster response times
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Boost in customer satisfaction
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Up to 40% higher conversion rates from Pre-Sales chat automation 
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“Desku helped Yum Asia by integrating automated ticketing, live chat, and a knowledge base, resulting response times and efficiency by 40%, leading to better customer satisfaction and more effective support.”

- Neil, Customer Service Specialist
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“Desku helped SeniorCare by automating responses and cutting resolution time by 60%. They also added smooth communication channels, making the service faster and improving customer satisfaction.”

- Henry hoe, Customer Service Specialist

Discover How Desku.io Drives Measurable Results Across Industries 

Integrations & Setup

Get started in minutes – no developer required. 


Desku.io connects seamlessly with the tools your team already uses, so the setup is effortless and the downtime is zero. 

Works With Your Existing Stack 

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See How Easily Desku Fits Into Your Workflow.

How to Build an AI Chatbot for Customer Service

Create, customize, and launch your Chatbot – no developer required. With Desku.io’s no-code builder, you can go from an idea to Live Support Assistant in minutes.

Here’s how to build your AI Chatbot in 4 easy steps: 

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Choose a Template

Pick from ready-made Chatbot templates for FAQs, Ecommerce, or SaaS support using the Visual Flow Builder.

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Train Your Chatbot

Upload your FAQs, product data, or docs – Desku’s AI instantly learns your tone and brand voice.  

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03

Customize & Personalize

Add conditional logic and smart workflows that adapt to each customer’s journey.

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Launch & Optimize

Go live in minutes, then improve performance through real-time analytics and feedback. 

Launch Your First Chatbot Today • No Coding Needed.

Ready to Automate Your Customer Support? 

Stop wasting time answering the same questions over and over again. 

With Desku.io’s AI Chatbot Platform, you can automate your Customer Support, scale conversations, and deliver better experiences, all without adding extra to the workload. 

It’s simple, smart, and built for SMBs that want to grow faster. 

No Coding. No Credit Card. Just Instant Automation.

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“We replaced three different tools with Desku.io, and our team couldn’t be happier. We saved money and now have a single source of truth for all customer queries.” 

- Shopify Merchant, Verified Review

FAQs - AI Chatbot

Desku’s AI Chatbot Platform is a no-code tool that allows businesses to automate customer conversations across chat, email, and social channels — delivering instant, accurate responses 24/7.

AI chatbots reduce response time by handling repetitive queries instantly, freeing up agents to focus on complex issues. They improve efficiency, accuracy, and customer satisfaction.

No. Desku’s AI Chatbot Platform is completely no-code. You can create chat flows using a visual drag-and-drop builder — no technical background required.

Yes. You can train your chatbot using your company’s FAQs, website content, or documentation so it delivers accurate, brand-specific responses.

Absolutely. Desku integrates seamlessly with popular platforms like Shopify, WooCommerce, and other CRMs — enabling automated order tracking, returns, and customer inquiries.

Yes. When the AI chatbot identifies a complex issue, it automatically transfers the conversation to a human support agent within the same dashboard for seamless resolution.

E-commerce stores, SaaS companies, and startups benefit the most — especially those managing high volumes of customer queries and limited team capacity.

Desku’s chatbot engages website visitors in real-time, answers pre-sales questions, recommends products, and helps drive more completed purchases or signups.

Yes. The AI chatbot operates around the clock, providing instant responses and ensuring your customers always receive support — even outside business hours.

Yes. Desku’s AI chatbot supports multiple languages, allowing you to assist international customers in their preferred language.

Yes. The platform includes built-in analytics that track chat volume, resolution rates, customer satisfaction, and automation success metrics.

Desku uses SSL encryption, GDPR-compliant data handling, and secure role-based permissions to protect all chatbot data and customer conversations.