Consists of multiple Ecommerce Stores? No worries, let it all manage within Desku. Talk to all of your Customers.
Manage your multiple stores under a single Desku help desk. This will help your agents to focus on multiple actions from one dashboard itself instead of looking from the multiple tabs and software. From collecting brand inquiries to focusing on resolutions, do it under one roof.
Arrange the views based on your preference of the brands, channels, customers, teams and surely anything you like. This provides the flexibility to view and organise the Desku in a way that works perfectly fine for you.
Make use of our automated workflow tools that assigns the tickets to the right person or a team according to the customer’s queries and subject.
Speed up your response time by creating the template for the replies to answer the common queries of customers. Create a varied template of your brand to easily reply to the questions of customers and avoid wasting time by answering the same kind of questions.
Do you have stores on Shopify and WooCommerce both? Well, easily manage your multiple stores of different platforms from one! Increase the efficiency and focus on building your business by managing your customers from multiple stores in one workspace.
Do not worry about taking up a load of so many tasks to manage in Helpdesk Support Solution. Take control of activities that should be automated and which should be not with the help of Desku's powerful tools.
Are your customers approaching you with their queries from social media accounts? Well, forget about opening your social media from your phone or in the next tab to reply, simple connect your social media account with Desku!
Add your brand’s signature at the end of the mail to avoid adding the information of the company at the last of every mail reply to customers every time.
Do not worry about managing your eCommerce store, our team will set it up right for you so that you do not have to keep your customers waiting.'
