1000+ Customer Support Agents & 350+ Businesses Can't Be Wrong

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Interface

Easy User Interface

Unlike Gorgias, Desku is one of the easiest customer support platform for using every features and functionality.

Capabilities

Native AI Benefits

Desku's in-built AI feature helps to boost the Customer Support Agent Productivity. Automate customer queries resolutions for faster response.​

Automation

Highly Customizable

Desku is one of the flexible customer support software that allows customisation. Resemble it with your brand image.

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Easy Onboarding

Only few steps before you start working with Desku. Easy onboarding, no long verification and waitings.

Transparent-pricing

Transparent pricing

No hidden charges are introduced by Desku. Get more with less and transparent pricing.

What Customers Love About Desku?

Multiple Operations, One Platform

Remind Customers about their “abandoned carts”, re-engage with potential customers by sending personalised messages.

Unified Customer Support Platform to be there where your customers are.

From easy assigning tickets and live chat to generating conversation summary Desku makes the work easy for Agents.

Simply configure your preferred Ecommerce Platform, manage your customer operations like viewing the purchase order history to resolving their queries on orders. 

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Ralph
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“Our Business depends on Desku, which has allowed us seamless customer support from single software that has ultimately offered a huge benefit.”

Ralph Edwards

Yum Asia-Customer Support Manager

A unified platform to manage all your support operations

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#1 PRODUCT OF THE WEEK

Marketing

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#2 PRODUCT OF THE WEEK

Artificial Intelligence

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Overall Pricing Comparison of Top Customer Support Platforms

Take a Look, What Our Customers Have to Say!

Take a word from Customers who made a switch to Desku.

Frequently asked questions (FAQs)

Support agents are essentially customer service representatives. To use the service, each agent, admin, or manager requires their own license. On any plan, you have the option to add as many agents as you want.
Your 15-day free trial gives you full access to all the features of your chosen BoldDesk plan. After the trial period, your data will be retained for 7 days to help upgrade your plan.
Credit card payments are accepted for our subscriptions. We currently accept Visa, MasterCard, and Maestro. If your company is unable to pay by credit card, please contact us at sales@bolddesk.com to arrange an alternate payment method.
You can change your subscription plan at any time. For upgrades, the change will take effect immediately and will be charged pro-rated. For downgrades, no refunds are available for the unused portion of your plan, so changes will take effect after the current billing cycle.
You have the option to cancel your subscription at any time. However, your subscription will remain valid until the end of your billing period.